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Digital exposure tools: Design for privacy, efficacy, and equity

"Exposure-notification apps are predicated on the assumption that if someone is informed of exposure, they will follow instructions to isolate. Such an expectation fails to take into account that isolation—and sometimes even seeking care when ill—is much harder for some populations than others. If apps are to work for all, and not make this worse for disadvantaged populations, there needs to be basic social infrastructure that supports testing, contact tracing, and isolation."

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