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Demoted, Deleted, and Denied: There’s More Than Just Shadowbanning on Instagram

The Markup found that Instagram is removing content about Israel and Palestine:

"Our investigation found that Instagram heavily demoted nongraphic images of war, deleted captions and hid comments without notification, erratically suppressed hashtags, and denied users the option to appeal when the company removed their comments, including ones about Israel and Palestine, as “spam.”"

"[...] As TechCrunch has detailed, the platform’s moderation system seems to disproportionately suppress Palestinian users. The Markup found a few accusations of supporters of Israel feeling suppressed, but did not identify more sweeping evidence through our reporting or testing."

When these platforms become large enough to be a de facto public square, as Instagram, Facebook, and X certainly are, their moderation policies disproportionately affect public perception. It's one reason why I prefer open protocols like the fediverse, with smaller communities that each can have different moderation policies, which in aggregate offer greater choice.

As reported here, people who want to shed light on the perspectives and lived experiences of people on one side of a conflict wind up using euphemisms instead of the names of a people in order to avoid getting their content banned or deleted. That's not the kind of information source that sits at the heart of a healthy, democratic culture.

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