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Make better documents.

"We almost never never actually teach people how to use the ordinary tools of business communication in more effective ways. So, I'm gathering some advice that I regularly share with people, in hopes that this helps you get your messages across more effectively."

This is brilliant: something I wish was part of every computer science curriculum (and every MBA and just about everything else). Perhaps it can be?

I've been thinking a lot about how to help engineers be better storytellers, and these fundamentals are a core piece of this puzzle. There's more, of course, but you can never go wrong by making your writing concrete and ensuring you keep its audience in mind.

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