Eric Yuan has a really bizarre vision of what the future should look like:

"Today for this session, ideally, I do not need to join. I can send a digital version of myself to join so I can go to the beach. Or I do not need to check my emails; the digital version of myself can read most of the emails. Maybe one or two emails will tell me, “Eric, it’s hard for the digital version to reply. Can you do that?” Again, today we all spend a lot of time either making phone calls, joining meetings, sending emails, deleting some spam emails and replying to some text messages, still very busy. How [do we] leverage AI, how do we leverage Zoom Workplace, to fully automate that kind of work? That’s something that is very important for us."

The solution to having too many meetings that you don't really need to attend, and too many emails that are informational only, is to not have the meetings and emails. It's not to let AI do it for you, which in effect creates a world where our avatars are doing a bunch of makework drudgery for no reason.

Instead of building better business cultures and reinventing our work rhythms to adapt to information overload and an abundance of busywork, the vision here is to let the busywork happen between AI. It's an office full of ghosts, speaking to each other on our behalf, going to standup meetings with each other just because.

I mean, I get it. Meetings are Zoom's business. But count me out.

#AI

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