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Letter to Arc members 2025

[The Browser Company]

Arc is my primary browser, and I'm feeling like that's a choice I should never have made:

"The part that was hard to admit, is that Arc — and even Arc Search — were too incremental. They were meaningful, yes. But ultimately not at the scale of improvements that we aspired to. Or that could breakout as a mass-market product. If we were serious about our original mission, we needed a technological unlock to build something truly new."

So many of its features feel completely made for me - the way it gets out of the way, its very easy keystroke-bound profile switching, the split panes, and the fact that it cleans up my tabs every day. (Some people keep their tabs forever. That's not how I roll.) It's brilliant and I truly love using it - but, as it turns out, it's also a dead end.

I'm going to retrain myself to head back to Firefox, but I do so reluctantly. My hope is that someone really studies why this UX was amazing and backports it to the Firefox ecosystem - Zen Browser is sort of there but also not really, and I'd love for something to get closer or even surpass it. Open source products don't often prioritize user experience to the degree they should, so I'm not holding my breath. But maybe if I wish hard enough ...

Sigh.

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