One organization I know audited their social media use and learned that Twitter had their worst effort:reward ratio. This seems to support that finding. #Media
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This simple, repeatable framework for building a culture of open feedback has been a part of my toolkit for over a decade.
How law enforcement and private parties can access your information without your knowledge, and what you can do about it.
Preparing viable alternatives for broadcast censorship and a restricted internet.
Casey Newton's annual updates are always great. This year, perhaps predictably, the biggest highlight for me is his ambitions around community. We need stronger community platforms to support newsrooms.