We do broad user research to avoid ...
We do broad user research to avoid confirmation bias. And the best thing we ever did was add a feedback button to every screen.
Read more
Notable links: August 14, 2026
Chicago Public Media is building a social network for America's third largest city. Forget AI - this is the thing I'm most excited about in news technology.
Chicago's social network is a huge bet for news. I think it's the future.
Chicago Public Media is building a social network for America's third largest city. Forget AI - this is the thing I'm most excited about in news technology.
My next experiment
I'm spending a year at Stanford to explore community platforms in news.
Notable links: July 31, 2026
Change is fractal; data ownership can be collective.