[Sabhanaz Rashid Diya at Rest of World]

Like the author, I read Careless People, Sarah Wynn-Williams' account of her time as a director for global public policy at Facebook during a period when the company transitioned from a largely-domestic social network to a worldwide powerhouse that ultimately enabled a genocide. It's written with a kind of ironic detachment that seeks to minimize the Wynn-Williams' own culpability, and while it's an engaging, jaw-dropping read, there are clear omissions:

"In recounting events, the author glosses over her own indifference to repeated warnings from policymakers, civil society, and internal teams outside the U.S. that ultimately led to serious harm to communities.

[...] Her delayed reckoning underscores how Facebook’s leadership remains largely detached from real-world consequences of their decisions until they become impossible to ignore. Perhaps because everyone wants to be a hero of their own story, Wynn-Williams frames her opposition to leadership decisions as isolated; in reality, powerful resistance had long existed within what Wynn-Williams describes as Facebook’s “lower-level employees.”"

The author has personal experience working for Facebook as part of the global teams Wynn-Williams presided over, cleaning up the messes that she and her colleagues created.

As such, the author sees the gaps clearly, and her review cuts to the core of the problem with the book. That doesn't mean it's valueless, and in some ways it's strongest when detailing the personalities of people like Mark Zuckerberg and Sheryl Sandberg, and contrasting the public face of Lean In with her experiences of being a mother while working alongside them.

The fact that Facebook is attempting to suppress the book inherently makes it worth reading, in my view, and I think it should be read by everyone in the tech industry. Not only because it’s a cautionary tale in itself, but because the personalities described here are rife in the industry.

I’ve never spoken to Mark or Sheryl or Joel or most of the rest of them, but I’ve met people like them, with those same sensibilities, and they are every bit as shallow and driven by power as is laid out here. These are the people to avoid. These are the people who will lead us into hell. These are the people who, in very real ways, through genocides, swung elections, and the violence of indifference to real human suffering, already are.

The thing is, Sarah Wynn-Williams was one of them.

#Technology

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