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Great Startups Run on Feedback

[Jen Dennard at Startup Soup]

A culture of open, direct feedback is important for any organization to foster. Jen Dennard has some great tips here:

"Like most things, the key to getting the value is to make it a habit. Set aside time during 1:1s or make a recurring team meeting (like a monthly retro) to create space for feedback and learnings. Make sure to include critical and positive feedback to help build confidence while driving progress. Ask for feedback on new processes and team goals."

I think this last piece is particularly crucial. Feedback is more meaningful - and more useful - when it goes in both directions. Taking feedback at the same time you're giving it means that you're building trust - and getting an early signal on where you might be going wrong as a leader.

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