Thinking about: how can the transition from a one-directional content publishing business to a bidirectional membership community with network effects be made easier? Or is there another route to long-term growth / sustainability for companies creating great, focused journalism?
Comments are horrible as a community platform. Slack as a side community has worked fairly well for sites like The Information. But I bet something much better is possible, that allows publishers to really leverage their community and gives readers more value.
Ben Werdmüller, Nov 18 2017 on werd.io