Werd I/O

While there are lots of anecdotal stories about the #indieweb, lately I've found myself wanting to back them up with hard, quantifiable data. For some people, the underlying principles of ownership, control and reach resonate and make sense; others need further persuasion that the movement is gaining momentum.

I think this kind of evidence-gathering is a good exercise. And of course, it has a selfish purpose too: backing up the need for Known.

The ideological case

Dan Gillmor made the broader case most clearly over on Slate:

We're in danger of losing what's made the Internet the most important medium in history: a decentralized platform where the people at the edges of the networks—that would be you and me—don't need permission to communicate, create, and innovate.

Privacy

Nonetheless, the statistics suggest that the most readily-apparent value of the #indieweb revolves around privacy. Last September, the PewResearch Internet Project found that:

[..] growing numbers of internet users (50%) say they are worried about the amount of personal information about them that is online - a figure that has jumped from 33% who expressed such worry in 2009.

People would like control over their information, saying in many cases it is very important to them that only they or the people they authorize should be given access to such things as the content of their emails, the people to whom they are sending emails, the place where they are when they are online, and the content of the files they download.

Meanwhile, Forrester Research suggests that the cloud isn't eating all software:

According to research outfit Forrester, businesses are moving to public cloud services in big numbers. By 2020, the firm says, cloud computing will account for about 15 percent of the IT market, which spans all the hardware and software and services that companies use to run their operations. But many analysts and other industry watchers believe that certain companies — especially those bound by government regulations, including financial and healthcare companies — will keep certain applications running in their own data centers. “It’s not about having everything running externally or everything running internally,” says David Cearley, a vice president at Gartner Research. “It’s about both.”

Privacy continues to be a driver for ownership, helped by the fact that 2013 was the worst-ever year for data breaches:

Working on data from the Open Security Foundation and the Privacy Rights Clearinghouse, the OTA estimated that over 740 million online records were exposed in 2013, the worst year for data breaches in history.

Placing personal data in a central location creates a giant honeypot for such breaches.

Commerce

Not owning the site you use to communicate with your customers can hurt your ability to actually reach them. AdAge reported that the number of users seeing Facebook posts from brand pages they'd engaged with was dropping:

Research conducted by Group M Next (a unit devoted to sourcing new technologies) into pages operated by 25 brands finds that the share of Facebook users seeing organic posts from a brand they "like" was down 38% in the five weeks after Sept. 20, from 15.56% (consistent with the average 16% Facebook has often reported) to 9.62%.

This trend has continued. AdWeek reported that Facebook referrals to sites like Upworthy, the New York Times and Business Insider had dropped by up to 50% since November 2013. AdAge noted that Facebook in the past had "particularly objected to the inference that [..] changes had been made to spur marketers to spend more on ads to make up for lost reach":

But now Facebook is making the case for marketers to do just that. In the document, titled "Generating business results on Facebook," the paragraph in which the impending drop-off in organic reach is revealed concludes with an ad pitch; marketers are told they should consider paid distribution "to maximize delivery of your message in news feed."

Valleywag alleged some very drastic numbers associated with this strategy:

A source professionally familiar with Facebook's marketing strategy, who requested to remain anonymous, tells Valleywag that the social network is "in the process of" slashing "organic page reach" down to 1 or 2 percent.

In other words, now they've convinced everyone to sign up to their network, Facebook is charging people to get their messages through - something that would be free if this communication happened over a decentralized web.

Growth

Each of these trends is growing. More people are thinking about owning their own platform overall; people are more concerned about privacy online than ever before; the social networks we've all been taken for granted have been taking more liberties with the form, reach and content of our communications.

More data is needed, and I'll be posting regularly with new facts and statistics. If anyone has anything you'd like to add, or if you'd like to get in touch for any other reason, feel free to email me: ben@withknown.com

Friday marked the end of my first full-time week at Known, the new startup I've founded with Erin Jo Richey. We're lucky enough to be part of Matter's third class of startups aiming to change media for good. (Its founding partners are KQED, PRX and the Knight Foundation: great people to be involved with.)

Known is a publishing platform for everyone. You can share your story using a variety of media, publish from any device, and share it with your audiences wherever they are on the web. You'll be able to get your own site that you control in under 30 seconds with our service, or run it on your own servers. Either way, you should join our mailing list.

One of the jobs of a startup is to look at where the world is going, extrapolating from current trends and domain knowledge, and meet a future need with a product at exactly the right time. We think the time is right for an independent web that is owned by content creators and readers alike.

For the last few years, discourse on the web has been dominated by a few key platforms: Facebook, Twitter, and a handful of others. As the media analyst Dan Gillmor wrote in April:

[...] When we use centralized services like social media sites, however helpful and convenient they may be, we are handing over ultimate control to third parties that profit from our work, material that exists on their sites only as long as they allow.

We believe that, for the people whose livelihoods depend on content and data, ownership is going to become steadily more important. We want to be the best way to tell your story on the web whether you care about ownership or not, but if you do, we'll be there for you. We'll let you take full control; decide on the look and feel; export your data at any time; host with your own domain on your own server. That's a very different approach to Facebook, or Twitter, or a site like Medium.

An important facet of ownership is privacy. Last year, the Pew Research Center discovered that 68% of Internet users believe the law doesn't do enough to protect their privacy online; a full 50% worry about the amount of information they've shared. With a site that you control, you know exactly how much you're sharing, and with whom. By syndicating your content to third-party silos like Facebook, you can still share with your readers wherever they happen to be on the web - but in such a way that you understand exactly what you're sharing.

Statistics are one thing, but movements like the Indie Web, as well as events like Aral Balkan's Indie Tech Summit, books like Doc Searls's The Intention Economy and startups like ThinkUp draw a very clear line to a new kind of post-cloud software, where the customer is once again in control. Interest from the media, from the investment community, and from users, is growing.

There's no reason in the world why this kind of empowering, design-led, user-focused software should be any harder to use than Twitter or Facebook. In fact, it can be more feature-rich, more personalized, and more tailored to the way you work and think. That's the kind of platform we're building - one that respects its users, and that sits at the center of a successful business.

Sign up to join our mailing list, or follow our updates on the Known stream (which is, of course, itself powered by Known). It's going to be a great summer.