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‘The Messenger’ Implosion Once Again Shows The Real Problem With U.S. Journalism Is Shitty Management By Visionless, Fail-Upward Brunchlords

"If you’ve spent any time in journalism, it’s completely wild to think about what a small team of smart, hungry journalists and editors could do with $50 million. It’s enough to staff a team of hard-nosed ProPublica-esque journalists for the better part of the next decade."

While we're here, might I suggest donating to ProPublica so those hard-nosed journalists can stick around to do exactly that?

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P&B : Winnie Lim

A lovely interview with Winnie Lim, whose deeply human, beautifully-written blog is one of my absolute must-reads.

This spoke to me, except substitute Oxford for Singapore: "I felt very alienated and lonely as a young person in the 1990s. It was incredible to discover the internet and know there is an entire world out there, that there are actually many people living diverse lives that were not visible or encouraged in Singapore."

Winnie and I both worked at Medium at different times, and yet both have a very strong own-your-own-domain philosophy. Her blogging story is really similar to mine, even if the content of her blog is very much her own.

Just a complete pleasure to read.

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I’m genuinely thinking about starting a new blog about my experiences of fatherhood. It would be good on a new domain rather than be a part of my usual tech journaling. Too much?

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I think Tim Burton is exactly the wrong person to remake Attack of the 50 Foot Woman. I'd watch Greta Gerwig's take on it in a heartbeat, though.

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OpenAI says there’s only a small chance ChatGPT will help create bioweapons

"OpenAI’s GPT-4 only gave people a slight advantage over the regular internet when it came to researching bioweapons, according to a study the company conducted itself." Uh, great?

"On top of that, the students who used GPT-4 were nearly as proficient as the expert group on some of the tasks. The researchers also noticed that GPT-4 brought the student cohort’s answers up to the “expert’s baseline” for two of the tasks in particular: magnification and formulation." Um, splendid?

"However, the study’s authors later state in a footnote that, overall, GPT-4 gave all participants a “statistically significant” advantage in total accuracy." Ah, superb?

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Anti-scale: a response to AI in journalism

"It should be obvious that any technology prone to making up facts is a bad fit for journalism, but the Associated Press, the American Journalism Project, and Axel Springer have all inked partnerships with OpenAI."

The conversation about AI at the Online News Association conference last year was so jarring to me that I was angry about it for a month. As Tyler Fisher says here, it presents existential risk to the news industry - and beyond that, following a FOMO-driven hype cycle rather than building things based on what your community actually needs is a recipe for failure.

As Tyler says: "Instead of trying to compete, journalism must reject the scale-driven paradigm in favor of deeper connection and community." This is the only real path forward for journalism. Honestly, it's the only real path forward for the web, and for a great many industries that live on it.

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The Messenger Shuts Down—And Some Thoughts About Why It Ever Happened

Josh Marshall on The Messenger: "It really is like if you were on a parachute jump and some cocky idiot just jumped out of the plane with no chute saying he had it covered and, obviously, plummeted to the ground and died."

Beyond the well-deserved snark, this is actually a great breakdown of what went wrong here, and why businesses like The Messenger don't work anymore. The scale-advertising-social equation is obsolete.

Forgive me if it sounds like I'm banging some sort of drum, but you really do need to build deeper relationships through community, get to know the people you're serving, and build something that meets their unmet needs incredibly well. A content farm ain't it.

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The circular Tube map

Transport for London have redesigned the Tube map in concentric circles as part of a promotional partnership with a phone company. Just one of the many, many ways public transit is desperately grasping for funds all over the world.

Here in Philly, SEPTA is working to rename stations based on corporate sponsorships. The Tube actually did this once before already, renaming Bond Street to Burberry Street for London fashion week. That (as well as these new maps, presumably) was temporary; these are permanent.

I don't blame transit authorities for trying to make up for budget shortfalls however they can. But it's also sad. Public transit is an important public good; it's a real shame that we can't seem to fully fund it from the public purse. The point is not for transit to be profitable, it's to provide real infrastructure that lifts everybody up.

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Our Redesigned Byline Pages

"Research has shown that the more readers know about our reporters, the more likely they are to understand the rigors of our journalistic process and trust the results." So the NYT enhanced its journalist profiles to make them more human.

People trust people, not brands. The design makes sense: it deepens the relationship between a reader and the journalist whose work they're interacting with.

I think these are just the first steps of that humanization, though. Newsrooms need to transition from thinking about "audience" to "community": a one-way broadcast relationship to the kind of two-way conversation the internet was built for.

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The rebranding of DEI as an "elite" concern is incredible to me. It's literally about including people from oppressed communities.

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Stripping the web of its humanity

Tiny robot buddies

I tried Arc Search, the new mobile app from the Browser Company. Its central insight is that almost every mobile browsing session starts with a web search; rather than giving you the usual list of results, it prioritizes building a web page for you that contains all the information you asked for. That way, the theory goes, you can see the information you need and be on your way faster. (You can still fall back to a Google search, although given that Google is going down the same path, that might not be as differentiated an experience — or as correct — as you might think.)

Obviously, I searched for myself. (Admit it, you would too.) Here’s what it gave me:

Arc Search displaying a page for

I have a few notes:

  • This is a photo of my friend Tantek Çelik. I have a lot of respect for Tantek, and I think he’s done a lot to consistently work for the open web in a way that most of the rest of us haven’t always been able to. I also miss hanging out with him. But I am not him.
  • I am not the Chief Technology Officer at The 19th. I was, but I haven’t been there for almost a year. Tyler Fisher is the CTO at The 19th, where he’s doing an excellent job.
  • It’s not in the screenshot, but it also claims that I’m a contributor to The 19th. I wish I was a journalist of that calibre, but let’s be clear, I’m a web developer who blogs.

If this was an ordinary web search, you could easily see that pages that describe me as the CTO at The 19th are old, and that the photo is of Tantek. But it’s not an ordinary search at all, and Arc Search has presented the information as factual, without context or attribution, as a very simple website. There are three representative links presented further down the page, but in a way that is disconnected from the facts themselves.

I’m flattered by the comparison to Tantek, and while I’m not that keen on having my job position misrepresented, it’s not catastrophic. In other words, it could be worse. But consider if you weren’t just doing a vanity search, and instead were looking for something that actually mattered.

I’m also troubled by the role of training models themselves. When you remove attribution and display facts in this way, you give the appearance of objectivity without the requirement to actually be objective. It all comes down to which sources it checks and how the model is trained to report back — in other words, the biases of the developers.

If I search for “who should I follow in AI?” I get the usual AI influencers, with no mention of Timnit Gebru or Joy Buolamwini (who would be my first choices). If I ask who to follow in tech, I get Elon Musk. It undoubtedly has a lens through which it sees the world. That’s fine in itself — everyone does — but by removing context, you remove the clues that help you figure out what it is.

Finally, obviously, the sources themselves are automatically browsed by the app but don’t see the benefit of a human visitor. Real people sometimes pay to access content, or donate to support a nonprofit publisher, or watch an ad. Those things can be annoying but pay for the content to be produced in the first place. If we strip them away, there’s no writing, information, or expression for the app to summarize. A world where everyone uses an app like this is a death spiral to an information desert.

I guess what I’m saying is: thanks, I hate it. Give me context; give me nuance; give me the ability to think for myself. We built the world’s most incredible communication and knowledge-sharing medium, rich with diverse perspectives and alternative ideas; let’s not sanitize it through a banal filter that is designed to strip it of its humanity.

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Every day I walk back from daycare with an empty stroller, its toddler cocoon open like a burst egg sac, and everyone looks at me like I’m either processing some intense grief or I’ve let something terrible out into the world.

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Why You’ve Never Been In A Plane Crash

A really great piece about blameless postmortems and how the psychological safety to tell the truth leads to fewer mistakes and - in the case of the aviation industry - fewer lives lost.

"It’s often much more productive to ask why than to ask who. [...] A just organizational culture recognizes that a high level of operational safety can be achieved only when the root causes of human error are examined; who made a mistake is far less important than why it was made."

Exactly!

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Following lawsuit, rep admits “AI” George Carlin was human-written

Simon Willison called this, and it makes sense: the George Carlin AI special was human-written, because that's the only way it could possibly have happened.

It's a parlor trick; a bit. It's also a kind of advertising for AI: even as you're horrified at the idea of creating a kind of resurrected George Carlin against his will, you've accepted that idea that it was technically possibly. It isn't.

Unfortunately for the folks behind the special, it's still harmful to Carlin's legacy, and putting his name on it in order to gain attention is still a problem. We'll see how the lawsuit shakes out.

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The indieweb is for everyone

Hands joining together

Tantek Çelik has posted a lovely encapsulation of the indieweb:

The is for everyone, everyone who wants to be part of the world-wide-web of interconnected people. The social internet of people, a network of networks of people, connected peer-to-peer in human-scale groups, communities of locality and affinity.

This complements the more technical description on the indieweb homepage:

The IndieWeb is a community of independent and personal websites connected by open standards, based on the principles of: owning your domain and using it as your primary online identity, publishing on your own site first (optionally elsewhere), and owning your content.

I first came across the indieweb movement when I’d just moved to California. Tantek, Kevin Marks, Aaron Parecki, Amber Case, and a band of independent developers and designers were actively working to helping people own their own websites again, at a time when a lot of people were questioning why you wouldn’t just post on Twitter and Facebook. They gathered at IndieWebCamps in Portland, and at Homebrew Website Camp in San Francisco.

One could look at the movement as kind of a throwback to the very early web, which was a tapestry of wildly different sites and ideas, at a time when everybody’s online communications were templated through web services owned by a handful of billion dollar corporations. I’d prefer to think of it as a manifesto for diversity of communications, the freedom to share your knowledge and lived experiences on your own terms, and maintaining the independence of freedom of expression from business interests.

A decade and change later and the web landscape looks very different. It’s now clear to just about everyone that it’s harmful for all of our information to be filtered through a handful of services. From the Cambridge Analytica scandal through Facebook’s culpability in the genocide against the Rohingya people in Myanmar, it’s clear that allowing private businesses to own and control most of the ways we learn about the world around us is dangerous. And the examples keep piling up, story after story after story.

While these events have highlighted the dangers, the indieweb community has been highlighting the possibilities. The movement itself has grown from strength to strength: IndieWebCamps and Homebrew Website Clubs are now held all over the world. I’ve never made it to one of the European events – to my shame, it’s been years since I’ve even been able to make it to a US event – but the community is thriving and the outcomes have been productive.

Even before the advent of the fediverse, the indieweb community had built tools to allow websites to connect to each other as a kind of independent, decentralized social web. Webmention, in conjunction with lightweight microformats that extended HTML to provide semantic hints about the purpose of content on a website, allowed anyone to reply to any website article using a post on their own site – not just that, but they could RSVP to events, send a “like”, reshare it, or use verbs that don’t have analogies in the traditional social networks. The community also created micropub, a simple API that makes it easy to build tools to help people publish to their websites, and a handful of other technologies that are becoming more and more commonplace.

In the wake of the decline of Twitter, Google’s turn towards an AI-driven erosion of the web, and a splintering of social media, many publishers have realized that they need to build stronger, more direct relationships with their communities, and that they can’t trust social media companies to be the center of gravity of their brands and networks. For them, owning their own website has regained its importance, together with building unique experiences that help differentiate them, and allow them to publish stories on their own terms. These are truly indieweb principles, and serve as validation (if validation were needed) of the indieweb movement’s foundational assumptions.

But ultimately it’s not about business, or technology, or any one technique or facet of website-building. As Tantek says, it’s about building a social internet of people: a human network of gloriously diverse lived experiences, creative modes of expression, community affinities, and personalities. The internet has always been made of people, but it has not always been people-first. The indieweb reminds us that humanity is the most important thing, and that nobody should own our ability to connect, form relationships, express ourselves, be creative, learn from each other, and embrace our differences and similarities.

I’m deeply glad it exists.

 

Also posted on IndieNews

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The War on Gaza, by Joe Sacco

Joe Sacco, the graphic journalist who wrote Palestine, Footnotes in Gaza, and Safe Area Gorazde, has started a new series, The War on Gaza.

It's accompanied by this statement from Fantagraphics:

"We want to state clearly and emphatically that we stand with the innocent people of Gaza. At the same time, we emphatically condemn the massacre of innocent Israeli civilians by Hamas on October 7 as a war crime and acknowledge with deep regret the grief and trauma Jewish people are enduring in its aftermath; but this barbarous act does not warrant Israel to commit its own war crime and to inflict exponentially greater grief and trauma in return."

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We Need Your Email Address

"In order to combat the fracturing of social media platforms, a Google discoverability crisis fueled by AI generated spam and AI-fueled SEO, and a media business environment that is in utter freefall, we need to be able to reach our readers directly using a platform that we own and control."

For every publisher right now, email seems to be the only option. This is the first time I've seen this argument about AI scraping: usually the need to own your own relationship comes down to avoiding the thrash of different social media business models, which I've written about plenty of times before.

This idea that putting your content out there for free will only lead to it being rewritten by AI and repurposed by spam blogs could be the death of the open web. This is particularly true in light of Google's apparent refusal to downgrade machine-written content.

The idea is simple and awful: these spam sites rewrite human-written articles in an effort to capture search engine clicks themselves, instead of the people they stole from. They run ads against this spam. Because it's all machine-written, they can do it at scale.

Even if you don't agree that the web needs to be intrinsically protected (hi, we're enemies now), it seems obvious to me that incentives should be aligned towards publishing unique, useful information rather than superficially grabbing clicks through AI-driven SEO spam. I don't know what's going on inside the search engine businesses, but they need to consider what's going to be good for their businesses in the long term. This isn't it.

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Four years of The 19th News: The year in review and what’s next

Honestly, what a lovely thing: a nonprofit newsroom doing important things for news, media, and democracy, for the right reasons - with a women-led, diverse team. And thriving.

60% of the team is BIPOC; nearly 40% is LGBTQ+. And that diversity allows them to tell the sorts of stories that many other newsrooms struggle to reach.

And this allows those stories and perspectives to spread far and wide: "Our free distribution model led our stories to be republished hundreds of times, in national outlets like the PBS NewsHour and HuffPost; local outlets like MinnPost and Connecticut Mirror; and community- and issue-specific outlets like Capital B News and Inside Climate News."

I was once a member of the team; now I'm a cheerleader. I want to see much more of this kind of newsroom - and this newsroom in particular - in the future.

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The right to see who is spying on us

An eye in the darkness

CNN reports that the NSA has been buying internet data as a way to track Americans without a warrant:

[Oregon Democratic Senator Ron] Wyden, one of Congress’ most vocal privacy advocates, said he spent nearly three years pushing to be able to disclose the NSA practice and only succeeded when he placed a hold on the nomination of Nakasone’s successor for NSA director, Lt. Gen. Timothy Haugh. In a similar disclosure in 2021, Wyden revealed that the Defense Intelligence Agency had purchased commercially available smartphone location data without a warrant.

A few different tools are available to highlight software that tracks you across the websites you visit. The Markup’s Blacklight tests any individual website; the EFF’s Privacy Badger claims to protect your browser as you visit websites; Firefox has built-in privacy as standard. For the average user, however, the advantages might not be so obvious: so what if some firm I’ve never heard of sets a cookie in my browser? What does it matter that Google can see me? After all, they already have my search history.

While we can make tracking software visible, it’s harder to understand who the customers of this tracking data actually are. And that matters a lot, because that’s how your data is actually getting used. The companies that run the trackers are middlemen trying to make a profit; they’re interested in tracking you as well as possible. The real question is why you’re being tracked. Who has a use case for your information?

Some of those use cases are relatively benign: box stores trying to understand what they should advertise to you, for example. But those customers also include law enforcement and the security services, who have found that they can discover information that would ordinarily necessitate obtaining a warrant simply by paying a data broker for it.

H.R. 4639, the Fourth Amendment Is Not For Sale Act, which would ban this practice, was introduced in Congress last year. That’s a start, but it wasn’t voted on, let alone passed. There’s a long legislative road ahead before we see rules barring warrantless surveillance through data brokers.

Even if you feel like you’ve got nothing to hide, consider that this puts you in a privileged group. I like Edward Snowden’s comment on the right to privacy:

Arguing that you don't care about the right to privacy because you have nothing to hide is no different than saying you don't care about free speech because you have nothing to say. A free press benefits more than just those who read the paper.

For example, consider a pregnant person who is trying to find information about finding an abortion. Those searches — or carrying a cellphone with location services enabled that contains apps which report location in the background while visiting a reproductive health clinic — create a trail of internet traffic that could potentially be obtained by law enforcement in a state that disallows abortions. That information exists, despite claims by Google and others that it would be deleted to avoid this situation:

A year and a half has passed since Google first pledged to delete all location data on users’ visits to abortion clinics with minimal progress. The move would have made it harder for law enforcement to use that information to investigate or prosecute people seeking abortions in states where the procedure has been banned or otherwise limited. Now, a new study shows Google still retains location history data in 50% of cases.

A few years ago, it emerged that a branch of the military was buying data from Muslim prayer apps. Back then, developers admitted that they had no idea who was buying the data:

Some app developers Motherboard spoke to were not aware who their users' location data ends up with, and even if a user examines an app's privacy policy, they may not ultimately realize how many different industries, companies, or government agencies are buying some of their most sensitive data.

While blocking trackers is absolutely a way to protect user privacy, I believe these events point to a need for privacy policies to identify the people and organizations who actively purchase data (both directly and at the data broker level). That means data brokers need to be far more transparent with the websites and software developers they partner with, so that they, in turn, can be more transparent with their users.

It’s clearly not something that would happen without legislation: given the optics and public sentiment around surveillance, who would want to be seen to be purchasing peoples’ private information? But adding sunlight to a mix of privacy protections that also include purchasing restrictions on government and technical restrictions on trackers can only be helpful.

While we certainly should care about how our activity is tracked, we all really care about who has access to our private information. We should have the right to find out.

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How Beloved Indie Blog 'The Hairpin' Turned Into an AI Clickbait Farm | WIRED

"In 2018, the indie women’s website The Hairpin stopped publishing, along with its sister site The Awl. This year, The Hairpin has been Frankensteined back into existence and stuffed with slapdash AI-generated articles designed to attract search engine traffic."

This is one of the worst kinds of AI-generated spam: a real, much-missed website has been purchased and spun into an LLM fever dream. It's now just a part of a Serbian DJ's thousands-deep portfolio of spam sites.

But the point made in the article about succession planning is really important. Media properties should be thoughtful about what happens to their domains once they've outlived their usefulness - even if the owner has shuttered completely. Otherwise anyone can scoop up the domain and abuse the goodwill built by its former owner for any purpose they like.

This is particularly true for journalism publishers. I recommend that they never let their domains expire for this reason, even if they've fully fallen out of use. You never know who might pick them up and abuse the trust of their community.

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More states propose bills to exclude trans, nonbinary people from public life

"Proposed legislation would prevent trans people from being able to update driver’s licenses, hold public office, use public restrooms, or take shelter from domestic violence unless they do so according to their sex assigned at birth."

I'm grateful, as ever, for The 19th's (and, specifically, Orion Rummler's) reporting here, digging into the details and impact of this proposed legislation.

One ray of light: "The ACLU and other civil rights groups are tracking a lot of anti-LGBTQ+ legislation this year, and expect another record-shattering year. However, advocates want the community to remember that although a record number of anti-trans bills were introduced last year, the majority of anti-trans bills — hundreds of them — never passed into law."

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Introducing our Open Salary System: Reflecting on a Decade of Transparent Salaries at Buffer

"What we’re sharing today is the result of applying our lessons learned from running a company with transparent salaries for a decade." I've been following Buffer's open salaries initiative since the beginning; this is a great update.

An open salary system is smart for all the reasons listed here: most importantly, it eliminates person-by-person bias.

Systemic inequalities between certain job functions, particularly with respect to gendered work, aren't completely addressed here given the system's reliance on market salaries, but I liked the way they adjusted their customer service salaries when they realized how important they were to the business.

The initiative is also a great way to signal an open culture to the world, and this post is thoughtful and thorough. I wish it was more standard.

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The 19th News Network

The 19th News Network is "a collective of national, regional and local publishers seeking to advance racial and gender equity in politics and policy journalism."

Partners include USA Today, the Texas Tribune, Teen Vogue, The Nation, and Ms. Magazine. Partners get early access to 19th stories, which they can republish on their own sites, and partner stories will be featured on The 19th (and on each other's site).

The whole thing is made possible because of Creative Commons licensing: every story is released under a CC license and made available to republish as easily as possible. But it's made viable and vibrant by a dedicated editor who works to connect partners together and help identify stories to co-report. I think it's brilliant.

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Fake Joe Biden robocall tells New Hampshire Democrats not to vote on Tuesday

A robocall used a deepfake of Joe Biden's voice to encourage New Hampshire voters to stay home. "It's important that you save your vote for the November election."

It's not a perfect deepfake, but it doesn't necessarily need to be - for call recipients who don't understand what's happening, it has the potential to be enough to move the needle.

It's not clear that this is the first time that this has happened, but it certainly won't be the last. It's also not clear how this might be prevented except to block robocalls entirely (and even then, one can imagine using a live agent with a deepfaked voice, so that every call would be different).

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Starting Whole30 today in the midst of a fairly chaotic family time. If you have tips or recipes that helped you get through it, I'd love to hear them!

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