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Letting users download all their data is part of the bargain you make when you store it. It's not a premium feature. Not optional.

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Why Bosch thinks the needs to be open source (I agree) http://upon2020.com/blog/2014/10/why-bosch-thinks-the-iot-needs-to-be-open-source/

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Excited to talk about some of the amazing technology we're using on @withknown at this afternoon (5pm, room N120).

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@knowtheory @eads @emilybell It's a lot of the basis of the movement, and our motivation for building @withknown.

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Have I mentioned lately that I hate flying?

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Sounds like Team is headed to the Thirsty Scholar, where the opening scenes of The Social Network were filmed.

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Watching @obra demo his Twitter to @withknown importer. He's importing all his tweets!

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Hack idea: a quantified self site that hosts all your non-verbal noises from your day using a simple, beautiful interface.

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A half-marathon and other obstacles slowing our progress into this morning. But we'll get there!

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Ported @withknown to PHP 5.3 this afternoon. Needs some testing. Release candidate here: http://assets.withknown.com/releases/known-0.6.4.zip

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Learning that very few shared hosts support PHP 5.4 by default. So, that's it: we're backporting @withknown to 5.3.

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From now on, @timmmmyboy is doing our pitches for us. @withknown

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Learning that a service called is shutting down, and now I have the world's worst earworm. Doo doo-doo doo ...

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@aaronpk @timmmmyboy But it could _trigger_ syndication, right?

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Here on this rainy day for at MIT's iconic Stata Center. Not 100% watertight, I'm told.

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"You can't have perspective and be unkind. It's impossible. So is all information worth saving? Yes." @chrisdancy

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@samposampo No, is much more like independent media for geeks. It's anything but : celebrates individuality.

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Yes, you can build great products without spying on users. #indieweb

Dustin Curtis, the creator of Svbtle, recently wrote:

Apple is going to realize very soon that it has made a grave mistake by positioning itself as a bastion of privacy against Google, the evil invader of everyone’s secrets. The truth is that collecting information about people allows you to make significantly better products, and the more information you collect, the better products you can build.


Cole Peters responded:

Data isn’t inherently good or bad, useful or useless; therefore, access to data does not equal access to insights that will be beneficial to product development (and, ultimately, user experience). One could easily argue that obsessing over user data could impede product development; time spent on analysing data, and attempting to glean from it relevant and accurate insights (again, this doesn’t always happen) could just as well be spent on testing and (re)iteration of the product.


I would go further than this. What Dustin seems to have been talking about was a kind of data-driven user research: getting feedback from users in aggregate.

This is realistically useful for a small subset of the tasks involved with building a great product.

User research is key to building great products. (By the way, we open-sourced our user research materials.) But deliberate research is far more useful than collecting aggregate data about user details, and reducing your userbase to a series of statistics.

Certainly, keeping track of key performance indicators about your platform can help you understand how it's doing. If nobody's posting to a social network after a month, you've got a problem, for example. But I'd argue that building and improving your tools - i.e., actually pushing forwards - requires a more humanist approach.

You need to talk to people. A lot of people. You need to ask the right questions, but mostly you need to listen to them, and understand as well as possible not just the needs they're telling you, but also their unspoken needs. The things they reveal as insights in conversation. Similarly, you can watch them as they use your product, and even go so far as to track their eye movements, individual clicks, and tiny physical responses.

These conversations are often compensated, and they always happen with the full consent of the user. There's nothing hidden or nefarious about them, and they are not asked to reveal any personal information that they don't want to. They're also far more useful than bulk information that's totally disconnected from the individual human context of the user.

What aggregate statistics are useful for: demographic information for targeted advertising. Let's not trick ourselves into thinking that the assumptions that make ads possible are absolute, unmovable, or necessary to build any kind of well-designed product.

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Hooray for other people at @MatterVC HQ wearing Doctor Who.

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On the Physical Web, every device has a URL. We joked about the of things - and here it is. Awesome.

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