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The tech bro whitewash

I'm pretty conflicted about The Social Dilemma.

On one hand, anything that contributes to the discourse around the harms knowingly committed in the name of engagement should be applauded. My friend David Jay works at the Center for Humane Technology as their Head of Mobilization, and was involved in this film; I know the people who work there are coming from a genuine place. I think that is admirable.

On the other hand, I'll confess to some pretty hard reservations about tech bros who make their fortune at companies like Facebook and then issue mea culpas. The harmful impact of platforms like Facebook were knowable; I know because I, and people like me, knew them well. In 2004, when Facebook was just graduating from being a way to rate the relative attractiveness of women on campus, I was building decentralized social platforms with community health in mind. There were many people like me who understood that creating a centralized place controlled by a single corporate entity for most of the world would get their information was incredibly problematic. It was and is antithetical to both the web and democracy itself.

So coders have been working on these problems, but this isn't really about software. Crucially, the people who have been at the receiving end of these harms have not been silent. Women - particularly women of color - have been sounding the alarm about these harms for years. That we're listening to men who worked to build these systems of abuse, rather than the people who have been calling out the problems this whole time, says a lot about who and what we value. It's not a problem we can code our way out of.

These conversations are vital. But let's be clear: they have been happening this whole time. If they're new to you, you've been listening to the wrong people. And we should consider whether we want to allow the tech bros who created this problem to whitewash their past.

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10 things every founder needs to know in 2020

Being a founder is hard! There are so many things you need to stay on top of. Here are 10 things that every founder, investor, and startup employee needs to know in 2020.

ICE is mass-sterilizing women. "When I met all these women who had had surgeries, I thought this was like an experimental concentration camp," one detainee told Project South.

It's genocide as defined in the Convention on the Prevention and Punishment of the Crime of Genocide.

... and it's nothing new. The US has forcibly sterilized over 70,000 prisoners. In 2017, one Tennessee judge offered repeat offenders reduced jail time if they had surgery to prevent them from procreating. Just fifty years ago, around 25% of Native American women and 35% of Puerto Rican women were forcibly sterilized.

There is a surge of covid-19 cases in ICE camps. "You can either be a survivor or die."

23% of 18 to 39 year olds in the US think the Holocaust is a myth. And almost two-thirds of them aren't aware that 6 million Jews were killed in it.

White supremacist groups are up 55% since 2017. The number of anti-LGBTQ hate groups increased by 43%.

One-third of active duty troops and over half of minority service members have seen white supremacy in the ranks. It rose from 22% the year before.

The FBI has documented that white supremacist groups they investigate often have active links to law enforcement officials. "Since 2000, law enforcement officials with alleged connections to white supremacist groups or far-right militant activities have been exposed in Alabama, California, Connecticut, Florida, Illinois, Louisiana, Michigan, Nebraska, Oklahoma, Oregon, Texas, Virginia, Washington, West Virginia, and elsewhere."

Chad Wolf, who oversees the Department of Homeland Security and therefore ICE, watered down language in a report that warned of the threat from white supremacists. We know this from a whistleblower who was punished for non-compliance: "When Murphy refused to implement the changes as directed, [Deputy Secretary] Cuccinelli and Wolf stopped the report from being finished, the source said."

Changes to immigration won't be fully undone by the next President. "Because of the intense volume and pace of changes the Trump administration enacted while in office, even if we have a new administration, Trump will continue to have had an impact on immigration for years to come."

 

Photo by Austin Distel on Unsplash

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The trough of sorrow

Every startup goes through the trough of sorrow. I've found it to be a useful way to describe the period that comes after initial enthusiasm and before things start to work out. It turns out it's quite a useful metaphor for non-startup life, too.

There are lots of drawings of it out there on the internet. Here's my interpretation:

Every new big endeavor comes with an initial rush of enthusiasm. You're elated by the possibilities. This is going to be amazing!

Then reality sets in, and the deep slide. "Oh fuck," you'll ask yourself. "What do I do now?"

And that's when you start to experiment. You have to. The thing you thought would work probably won't. Your initial ideas are probably wrong. The story you told yourself during that initial rush of enthusiasm was just that: a story.

You could stay in this trough of sorrow. Many startups, and many people embarking on creative projects, do just that. They cling too needily to their initial idea, or are ineffective in their experimentation. They run out of steam. Sometimes, when more than one person is involved, they start to fight with each other. (65% of early-stage startups fail because of preventable human dynamics. I would bet that more fail because they run out of hope.)

You've got to be willing to experiment more rapidly than you're probably comfortable with, using real people (not aggregate statistics or sales figures) as the arbiter of what will work. You've got to be willing to make decisions based on horribly imperfect, qualitative data. You've got to be willing to take a leap of faith. And you've got to be more invested in the journey than in the end product.

Then maybe - just maybe - you'll make it.

I've been through the trough of sorrow for virtually every startup I've ever worked at: the two I founded, the two where I was first employee, and the one with a hundred million dollars in the bank. Some made it; some didn't.

I've also been through the trough of sorrow for every creative project I've ever made. For some of them, I was able to persevere and make it work; others, I abandoned.

It's about experimentation, it's about luck, it's about treating yourself and your team well, and it's about being able to let go of your precious ideas. If you treat the endeavor as a fait accompli, or go about it as you might in a large organization where you've already found your feet, you will certainly fail. On the other hand, if you embrace a spirit of creative curiosity, there's everything to play for.

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On resiliency at work

I use Range every day with my team - so I was delighted to chat with them about resilience at work.

Culture is the most important thing in any team. By a mile. Your collective norms, beliefs, and practices will define how everyone acts and reacts, how safe they feel to be themselves at work, and as a direct result, how high quality the work itself is.

You'll hear about my own journey, and most importantly, how creating a high-performing team means supporting the whole human.

You can read the whole interview here.

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Crypto-unions and lobster rolls

Happy Labor Day. While the rest of the world celebrates its labor movements on May Day, America chose its date to disassociate with a massacre of labor protesters by police in 1886. A further protest in Chicago's Haymarket Square devolved two days later: a bomb was exploded by an unknown person and killed a police officer, and the cops again indiscriminately opened fire. Ultimately, socialists were blamed, as they always are, and the country succumbed to martial law.

The one country to have not chosen May Day to commemorate what became known as the Haymarket Affair is the one it happened in. The reason we drink beer and eat summer picnic food on Labor Day instead of considering its meaning is not an accident: it was a deliberate choice to bury the past and redirect our energy towards a holiday that celebrates "the dignity of work".

What insane, radical, unworkable idea were the protesters taking to the streets to advocate? It turns out it was the eight hour workday - something we think of as more or less normal today. In the cold light of 2020, it's hard to imagine guns being drawn over a 40-hour workweek.

Of course, that's how it works: what seemed radical then is normal now. What seems radical now will be completely normal in the future. While Labor Day itself is less a celebration of the labor movement and more a commemoration of an attempt to diffuse it, history shows that it tends to resist that diffusion. The march towards equality is not inevitable, but it has been unstoppable.

Unions are an important part of that struggle: a counter-balancing force to corporate power that allows workers to organize together and meaningfully negotiate for better working conditions. While not every union is good, the idea of unions is very good. 65% of Americans continue to support unions, but only 10% are actually a member of one. Meanwhile, the stagnation of worker wages is directly connected to the decline of unions.

I have no doubt that unions have been intentionally scuppered since at least 1974, when the Taft-Hartley Act banned sympathy boycotts and made "right to work" laws possible. But they've also been in need of the kind of change and innovation we've seen in other organizations over the last few decades. What does it mean to have a union for a remote workforce? Or for gig workers? And how does the idea of a union change when everyone is connected by the internet and can communicate instantly with one another?

Kati Sipp's excellent site Hack the Union has been expertly covering these kinds of changes for years. I think it's also time for technologists - particularly open source and decentralization advocates - to think about how their skills could be brought to bear in order to create new kinds of transparent unions.

Movements like Occupy Wall Street and modern anti-fascists use a headless, non-hierarchical leadership structure rooted in transparency and consensus, making them harder to infiltrate or eradicate. What if unions learned from them and used tools inspired by Open Collective to organize dues in the open?

Decentralized Autonomous Organizations (DAOs) were created to take this leaderless approach and apply it to new kinds of businesses. Here, a blockchain is used to keep track of "who" is a member (using pseudonymous tokens instead of real-world identities), who can vote, and items put to a vote. Resources can be allocated based on what the organization decides. Instead of leaders, rules are maintained by code.

While DAOs were built to support a kind of libertarian ideal for business, what if they could be harnessed to support modern unions? The privacy and anonymity of individual members could be maintained while allowing any member to vote. Available resources could be inspected by anybody. There would be little potential for embezzlement and corruption, because of the unbreakable rules governing resource allocation, and membership could be spread organically.

I'm not a blockchain zealot, and there's no hard need for a potential solution for unions to be decentralized in this way. (Crypto-unions are just one suggestion.) What I think is needed is a conversation about how best to organize in the 21st century, so that the labor movement can continue its good work, so that worker rights can improve, and wages can break free of their stagnation. What's needed is a stronger opposite force to corporate power that allows ordinary working people to once again have a voice. The result will be to break more people out of poverty and create a more equal society for all.

In the meantime, enjoy your lobster rolls.

 

Photo from the Kheel Center archive.

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In support of Miranda

On her podcast, Miranda Pacchiana has opened up about the aftermath of her lawsuit against her brother Adam Savage for sexual abuse.

Miranda is my cousin, and I believe her. I think her statement is an act of bravery; the impact on her has been significant, which she discusses in the episode. I know some of you know Adam, have been employed by him, or have friends and family who do. It's a difficult thing to think about, let alone discuss. All I ask is that you listen to her story.

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The generational trauma of 2020

I've noticed more blog posts on my feeds talking about mental health, and more tweets talking about anxiety in the face of this year's challenges. I'm certainly feeling it too. This week I've been building a contingency plan for what happens if I have to take a leave of absence from work because of my mother's health, which has been an emotionally difficult task on top of an already emotionally challenging context.

2020 as a whole is a collective trauma. The thing about serious trauma is that it ripples. Its effects are felt in the lives of the people who lived through it; not just as they live through it, but forever. And then it's felt in their children. And finally, in their children.

My father is one of the youngest survivors of the Japanese concentration camps in Indonesia. He and his older siblings were kept alive by my grandmother. As a 12 year old, my aunt snuck out of the camp and swam through the sewers to find food for them to eat. My grandmother would gather snails and secretly cook them. Around them all - my grandmother, my aunts, my toddler father - was death and brutality. People in the camp were routinely tortured and murdered.

My grandmother wailed in her sleep every night until the day she died. The trauma certainly affected her children; my father has suffered from its effects in ways that he only became consciously aware of later in life. In turn, his anxieties affected his children - partially through the effect of his actions, but there is also significant evidence that trauma can be passed down epigenetically. My dad is both younger than most of his siblings and had children later in life, but I've seen the effects of this trauma spread to the fourth and fifth generations in my aunts' branches of the family.

The implications for families that have been split up through draconian immigration policies, or suffered at the hands of trigger-happy police, or been caught by a racist criminal justice system are obvious. The trauma of poverty, too, creates epigenetic changes that span generations. But during this terrible year, more of us than ever before have seen our relatives die or had our homes destroyed at the hands of natural disasters. We've lived under a kind of fear we thought was a thing of the past.

So, no wonder we're all feeling kind of terrible. The thing is, it won't just be for the moment. The impact of 2020 - and, yes, I'm afraid to say, 2021 too - is likely to be with many of us for the rest of our lives. If we're not careful, it'll be with our children, too, and their children.

The good news is that these traumatic effects can be reversed. Exercise, intense learning, and anti-depressants can help. But that implies that we'll all need systemic help: mental wellness support and a far stronger social safety net. Without this support, the hidden effects of the pandemic (and everything else that's happened this year) may be with us for a very long time to come.

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Reading, watching, playing, using: August 2020

This is my monthly roundup of the tech and media I consumed and found interesting. Here's my list for August.

Books

Educated, by Tara Westover. I realized about halfway through that the abuse that seems to ahave punctuated Westover's life were not going to stop. This is a brave story, although her unwillingness to condemn the church or the core of her family's beliefs leave us to join some of the dots ourselves.

Streaming

Nice White Parents. A limited run podcast by the studio behind Serial, about the relationship between wealthy white parents and the public schools they claim to support. Eye-opening.

Mrs America. The story of the Equal Rights Amendment, rendered as a gripping, human story. There's no doubt that the feminist pro-ERA characters are in the right, but it's worth reading Gloria Steinem and Eleanor Smeal's critical editorial about the series. It's certainly true that the financial forces backing the Stop ERA movement are underplayed.

Lovecraft Country. Just spectacular. I'm only two episodes in, but I was hooked from the first minute.

Arlo Parks. I've become absolutely addicted to her music. Perfect for long walks and late nights by myself.

Notable Articles

Black Lives Matter

Together, You Can Redeem the Soul of Our Nation. John Lewis wrote an editorial to be published upon his death. If you click through to just one article in this post, please make it this one.

Pollution Is Killing Black Americans. This Community Fought Back. "Black communities like Grays Ferry shoulder a disproportionate burden of the nation’s pollution — from foul water in Flint, Mich., to dangerous chemicals that have poisoned a corridor of Louisiana known as Cancer Alley — which scientists and policymakers have known for decades."

Louisiana Supreme Court upholds Black man's life sentence for stealing hedge clippers more than 20 years ago. "A Black Louisiana man will spend the rest of his life in prison for stealing hedge clippers, after the Louisiana Supreme Court denied his request to have his sentence overturned last week." Only one judge - the only Black person on the court - dissented, pointing out that the sentence was grossly disproportionate to the crime.

Black troops were welcome in Britain, but Jim Crow wasn’t: the race riot of one night in June 1943. "The town did not share the US Army’s segregationist attitudes. According to the author Anthony Burgess, who spent time in Bamber Bridge during the war, when US military authorities demanded that the town’s pubs impose a colour bar, the landlords responded with signs that read: “Black Troops Only”."

Revisiting an American Town Where Black People Weren’t Welcome After Dark. I'm ashamed to say that sundown towns were new to me as a concept.

‘Were your grandparents slaves?’ On the very white-dominated world of venture funding.

The Pandemic

Children May Carry Coronavirus at High Levels, Study Finds. "Infected children have at least as much of the coronavirus in their noses and throats as infected adults, according to the research. Indeed, children younger than age 5 may host up to 100 times as much of the virus in the upper respiratory tract as adults, the authors found."

A Covid Patient Goes Home After a Rare Double Lung Transplant. "The surgery is considered a desperate measure reserved for people with fatal, irreversible lung damage. Doctors do not want to remove a person’s lungs if there is any chance they will heal." I'm writing this from my parents' house, where I'm supporting my mother in the aftermath of her double lung transplant. You don't want one. Please, please, please wear a mask.

How the Pandemic Defeated America. "Since the pandemic began, I have spoken with more than 100 experts in a variety of fields. I’ve learned that almost everything that went wrong with America’s response to the pandemic was predictable and preventable. A sluggish response by a government denuded of expertise allowed the coronavirus to gain a foothold." They need to go.

In A Twist On Loyalty Programs, Emirates Is Promising Travelers A Free Funeral If Infected With Covid. Innovative.

We thought it was just a respiratory virus. UCSF's report shows damage to the heart, gut, skin and more. The virus may weaponize our own immune systems against us.

Secret Gyms And The Economics Of Prohibition. "What Evelyn uncovered can only be described as a speakeasy gym. You know, illegal, hush hush, like the underground bars during the Prohibition era. These underground gyms appear to be popping up everywhere, from LA to New Jersey."

Trump's America

The cost of becoming a U.S. citizen just went up drastically. And asylum is no longer free. "The Trump administration announced on Friday an exorbitant increase in fees for some of the most common immigration procedures, including an 81% increase in the cost of U.S. citizenship for naturalization. It will also now charge asylum-seekers, which is an unprecedented move."

How the Media Could Get the Election Story Wrong. We shouldn't expect an election night this year. It'll take weeks, and there's a real possibility the election will stretch until January. But the media is set up for a big announcement.

A bipartisan group secretly gathered to game out a contested Trump-Biden election. It wasn’t pretty. Unless Biden has a landslide victory - which, to be honest, he probably won't - there may be violence on the streets and a political stalemate. In a year that's been plenty nasty already, we shouldn't expect this to go anything close to well.

With their visas in limbo, journalists at Voice of America worry that they’ll be thrown out of America. "VOA has long employed journalists who are citizens of other countries because they offer specific knowledge and expertise, including fluency in English and one or more of the 47 languages in which VOA broadcasts. In addition to their language skills, they are steeped in the history, culture and recent politics of the countries they report on, and they often have hard-to-replace sources and contacts among dissident communities." And now their visas are in jeopardy and they worry about having to leave - some to oppressive regimes.

The Truth Is Paywalled But The Lies Are Free. Some of the best journalism in the country is paywalled, offered up to a limited, wealthy audience, but disinformation is available to all. The effects of this disparity of information may be profound. (I like patronage models like The Guardian's.)

Trump Might Try to Postpone the Election. That’s Unconstitutional. I just have no way to gauge if this is something that is actually going to happen or if we're all just engaging in hyperbole. Reality just seems so spongey at this point. Maybe both?

The myth of unemployment benefits depressing work. "If anything, research to date suggests the federal benefit supplement has boosted macroeconomic activity and, therefore, likely supported hiring. That’s because these benefits have supported consumer spending, which in turn helps retailers, landlords and other businesses keep workers on their own payrolls." Benefits are not some drag on productivity. They boost the economy and help people in real need.

As election looms, a network of mysterious ‘pink slime’ local news outlets nearly triples in size. "The run-up to the 2020 November elections in the US has produced new networks of shadowy, politically backed “local news websites” designed to promote partisan talking points and collect user data. In December 2019, the Tow Center for Digital Journalism reported on an intricately linked network of 450 sites purporting to be local or business news publications. New research from the Tow Center shows the size of that network has increased almost threefold over the course of 2020, to over 1,200 sites."

What ARGs Can Teach Us About QAnon. "QAnon is not an ARG. It’s a dangerous conspiracy theory, and there are lots of ways of understanding conspiracy theories without ARGs. But QAnon pushes the same buttons that ARGs do, whether by intention or by coincidence. In both cases, “do your research” leads curious onlookers to a cornucopia of brain-tingling information. In other words, maybe QAnon is… fun?" Also see Dan Hon's excellent deep-dive exploration of this idea.

Ronald Reagan Wasn’t the Good Guy President Anti-Trump Republicans Want You to Believe In. Ronald Reagan was a terrible President. I love that this is just the latest in a series of really high quality explorations in Teen Vogue.

The Unraveling of America. Wade Davis in Rolling Stone on the situation we find ourselves in. Not just the proximal one, but the existential situation that's been building for decades.

'Christianity Will Have Power'. "Evangelicals did not support Mr. Trump in spite of who he is. They supported him because of who he is, and because of who they are. He is their protector, the bully who is on their side, the one who offered safety amid their fears that their country as they know it, and their place in it, is changing, and changing quickly. White straight married couples with children who go to church regularly are no longer the American mainstream. An entire way of life, one in which their values were dominant, could be headed for extinction. And Mr. Trump offered to restore them to power, as though they have not been in power all along."

Noam Chomsky wants you to vote for Joe Biden and then haunt his dreams. Sold.

U.S. Government Contractor Embedded Software in Apps to Track Phones. "A small U.S. company with ties to the U.S. defense and intelligence communities has embedded its software in numerous mobile apps, allowing it to track the movements of hundreds of millions of mobile phones world-wide, according to interviews and documents reviewed by The Wall Street Journal."

Postal Service warns 46 states their voters could be disenfranchised by delayed mail-in ballots. "Anticipating an avalanche of absentee ballots, the U.S. Postal Service recently sent detailed letters to 46 states and D.C. warning that it cannot guarantee all ballots cast by mail for the November election will arrive in time to be counted — adding another layer of uncertainty ahead of the high-stakes presidential contest."

Society and Culture

How a Cheese Goes Extinct. "There are countless ways for a cheese to disappear. Some, like Holbrook’s, die with their makers. Others fall out of favor because they’re simply not good: one extinct Suffolk cheese, “stony-hard” because it was made only with skimmed milk, was so notoriously bad that, in 1825, the Hampshire Chronicle reported that one ship’s cargo of grindstones was eaten by rats while the neighboring haul of Suffolk cheese escaped untouched."

The Global God Divide. I'm on Team Godless. But 44% of Americans say you need to believe in God to be moral.

Indian Matchmaking Exposes the Easy Acceptance of Caste. "The pervasiveness of caste in Indian communities, even beyond the ambit of arranged marriages, has dangerous consequences for those of us born into “lower” castes."

Lilly Wachowski finally confirms that, yes, The Matrix is an allegory for the trans experience. I think this is super-cool.

Lorenzo Wilson Milam, Guru of Community Radio, Is Dead at 86. What an inspiring human being.

Bat Boy Lives! An Oral History of Weekly World News. I used to delight in seeing Weekly World News headlines when I traveled to the US. This history was fascinating to me.

‘Bel-Air’: Drama Series Take On ‘The Fresh Prince Of Bel-Air’ From Morgan Cooper & Westbrook Studios Heats Up Streaming Marketplace. I cannot overstate how amazing this is.

To the future occupants of my office at the MIT Media Lab. "He was very happy to hear from the current resident of our office, and explained that it should be no problem to get the window up and running. I’d need to set up a dedicated Linux box and download some Python to control the climate logic, but it shouldn’t be that hard to debug. He was willing to help."

Dead plots. Charles Stross on plots no longer available to authors in 2020.

Living in Switzerland ruined me for America and its lousy work culture. I'm a Swiss citizen. Sometimes I think I just might make the jump ... But a lot of what's listed here are things I recognize from Scotland, too.

“This Plane Is Not Going to Land in Cairo”: Saudi Prince Sultan Boarded a Flight in Paris. Then, He Disappeared. Surreal, and evil.

Technology

Women Are Leading Latin America’s Fintech Revolution. "Including women entrepreneurs equally could boost the global economy by $5 trillion, and companies with women founders generate 2.5x more revenue for every dollar invested than male-led companies. They also have higher stock prices and a 35 percent higher return on investment."

TikTok and the Law: A Primer (In Case You Need to Explain Things to Your Teenager). Ageism aside, this is a pretty good primer on the legal issues behind the forced TikTok sale.

TikTok and Microsoft’s Clock. "If Microsoft is able to buy the service and users of just the countries listed, how are they going to separate them from the rest of TikTok? Understatement: this sounds extremely complicated. How long will it take to do that? Weeks? Months? Will it operate as-is until that’s completed?"

Ad Industry Launches New Organization, Will Push Google And Apple On Tracking. Pfffft. Good luck with that. Doc Searls, who I hugely respect, wrote a great post on the subject, too.

Can Killing Cookies Save Journalism? "Instead, the company found that ads served to users who opted out of cookies were bringing in as much or more money as ads served to users who opted in. The results were so strong that as of January 2020, NPO simply got rid of advertising cookies altogether. And rather than decline, its digital revenue is dramatically up, even after the economic shock of the coronavirus pandemic."

The Need for Speed, 23 Years Later. "The internet is faster, but websites aren't". Instead of embracing speed, we've layered our pages with more and more cruft.

The UX of LEGO Interface Panels. An exploration of UX ideas using LEGO as a cipher. Sure, why not. (It's delightful.)

Scientists rename human genes to stop Microsoft Excel from misreading them as dates. Oops.

Facebook Fired An Employee Who Collected Evidence Of Right-Wing Pages Getting Preferential Treatment. "Individuals that spoke out about the apparent special treatment of right-wing pages have also faced consequences. In one case, a senior Facebook engineer collected multiple instances of conservative figures receiving unique help from Facebook employees, including those on the policy team, to remove fact-checks on their content. His July post was removed because it violated the company’s “respectful communication policy.”" Inexcusable stuff.

Facebook algorithm found to 'actively promote' Holocaust denial. "Last Wednesday Facebook announced it was banning conspiracy theories about Jewish people “controlling the world”. However, it has been unwilling to categorise Holocaust denial as a form of hate speech, a stance that [the Institute for Strategic Dialogue] describe as a “conceptual blind spot”." Understating it somewhat, I would say.

To Head Off Regulators, Google Makes Certain Words Taboo. A surely losing battle to ensure that internal communications revealed during discovery don't suggest monopoly control.

Design Docs at Google. Here heard second hand, but worth studying.

Judge Agrees to End Paramount Consent Decrees. Netflix and its cousins are now free to run movie theater chains.

Google's secret home security superpower: Your smart speaker with its always-on mics. Either super-cool or super-creepy, or maybe creepy-super-cool. Google Home has the ability to listen to your smoke alarm, or for broken glass, and then tell you about it.

tech brain. "what is tech brain? there are lots of things to point to, but if i had to come up with a thesis it would be that tech brain is a sort of constant willful reductionism: an addiction to easy answers combined with a wholesale cultural resistance to any kind of complexity."

Twitter launches new API as it tries to make amends with third-party developers. Once bitten ... but I really appreciate this new, non-advertising-centric direction.

RFC 8890: The Internet is for End Users. "As the Internet increasingly mediates essential functions in societies, it has unavoidably become profoundly political; it has helped people overthrow governments, revolutionize social orders, swing elections, control populations, collect data about individuals, and reveal secrets. It has created wealth for some individuals and companies while destroying that of others. All of this raises the question: For whom do we go through the pain of gathering rough consensus and writing running code?"

A Kenosha Militia Facebook Event Asking Attendees To Bring Weapons Was Reported 455 Times. Moderators Said It Didn’t Violate Any Rules. "In a companywide meeting on Thursday, Facebook CEO Mark Zuckerberg said that a militia page advocating for followers to bring weapons to an upcoming protest in Kenosha, Wisconsin, remained on the platform because of “an operational mistake.”" People are dead.

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It’s time to rethink the App Store

The App Store is a problem.

As bought into the Apple ecosystem as I am - to be clear, its devices and operating systems are by far the best I've ever used - the way it polices its software ecosystem has become a barrier to innovation.

I don't really care about Fortnight, and I'm on the fence about whether allowing effectively another App Store inside an App Store is a good idea. But removing a developer's ability to publish anything on a platform, regardless of whether it breaks the rules or not, seems like a big problem to me. And the rules around payments are worse.

If your app uses in-app payments of any kind, Apple takes a 30% cut. These payments can only be for virtual goods: you'll notice that if you take a Lyft ride or order a pizza, you'll be redirected to either enter your credit card or use Apple Pay for payment. (Apple takes a 0.15% cut of Apple Pay payments, regardless of the card you use.) The trick is that you can't use this latter method of payment if you could have used in-app payments: if you ask for a credit card for a digital good, but still allow the user to pay in-app, Apple still wants its 30%.

This is unequivocally digital rent-seeking. There's literally no reason for Apple to do this, except to bolster the estimated $50B it made last year from the App store. It's one major reason why it's the most valuable company in the world, with a $2.13 trillion market cap as of Friday.

It's a gatekeeper rather than a driver of innovation. As Francisco Tolmasky pointed out, Apple's App Store rules wouldn't have allowed for the invention of the web browser. There are likely many other inventions that would have been amazing on mobile and tablet devices that will never see the light of day because they fall afoul of some rule or other.

Similarly, it's been disheartening to see these rules start to bleed over into macOS. That OS contains a technology - literally called Gatekeeper - that prevents apps from running unless they're associated with an authorized developer ID. By default, the latest version will only open apps that have been notarized by Apple, which involves some extra software-driven checks in XCode. The only way to run an app that doesn't at least have a developer ID is to open up system preferences and reassure Gatekeeper that it's all going to be okay, on an individual basis - but macOS deliberately doesn't make it clear that you can do this.

Getting a developer ID costs a flat $99 a year. This heavily excludes developers from less wealthy regions of the world, as well as open source projects. And I strongly suspect that the rules will tighten up again - either formally or through interface changes - in the next version of macOS.

These are our devices; we bought them. We should be able to run the software we want on them. Anything else is heavily disempowering at best, and a barrier to trade and innovation at worst. And developers like Epic are experiencing firsthand where the chips fall.

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I'm hiring

I'm looking for an entrepreneurial front-end engineer to help with our work at ForUsAll. Our mission is to help all Americans build a brighter financial future, a click at a time.

We heavily use React, Redux, and supporting packages like Storybook, Jest, and Styled Components. We're beginning to use more Node and Puppeteer, too.

Most importantly, you're a great communicator with a product mindset. We're a small team that uses human-centered processes to make product decisions - something you would be heavily involved in.

This is one of the most diverse engineering teams I've ever worked with, and people from all contexts and backgrounds are encouraged to get in touch. Your school or degree (including whether you have one) will not be evaluated, but you do have to be resident in the US and be legally permitted to work here.

If you have questions or want to get in touch, email me at my ForUsAll address: ben.werdmuller@forusall.com.

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My daily writing process

I've been writing at least a post a day during my short social media hiatus. Although I'm a little bit worried about flooding the folks who subscribe via email - it's occurred to me to limit the mailing list to a couple of days a week and send as a digest - I find it meditative. I tend to write first thing in the morning, right after reading through my feeds in Reeder. I compose on my iPad in markdown using iA Writer and then copy to my site using its "copy as HTML" function. iA Writer uses micropub, so theoretically I could publish directly, but I like the opportunity to read over the piece in context before I push the button.

As I mentioned on Monday, I've been writing more fiction, which has mostly meant fleshing out a book in Scrivener. I've also been submitting some short stories for publication - my rejection-proof skin has been thickening steadily - and taking part in a few competitions. My round one piece for the NYC Midnight flash fiction challenge placed first in its group. To be honest, I needed the encouragement - and tonight I'll move on to round two with my head held high.

I have an iPad Pro with a magic keyboard case, which is strictly for creative work. My work accounts are nowhere to be seen, and notifications are switched off across the board. You can't develop software on an iPad - at least, not really - and I don't use it for coding projects. It's just for writing and drawing. While the OS is locked down to the extent that Apple may be legally forced to open it up sometime soon, I find it makes for a pretty good distraction-free environment. It's one of the best gadget purchases I've ever made. (Who would have thought I'd be so bought into the Apple ecosystem a decade ago? Not me.)

But even more importantly, cultivating the space to write and reflect has been an important habit for me. Like regular exercise and eating well, it sets me up for the rest of the day. In a world where we're expected to be always on and instantly reactive, some nearly-offline slow thinking time has proven to be a very good thing indeed. Getting that in first, over a cup of coffee while the morning is still quiet, has been lovely.

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The tech industry is culpable for Trump

Kevin Roose has written an alarming wakeup call in the New York Times:

Pro-Trump political influencers have spent years building a well-oiled media machine that swarms around every major news story, creating a torrent of viral commentary that reliably drowns out both the mainstream media and the liberal opposition.

While election polls typically place Democrats ahead, they were flat out wrong in 2016, in large part because of the Trump campaign's ability to dominate social media. Facebook is the joint monarch of the social media landscape with YouTube; while engagement on the former is dominated by conservative content, Trump's ads about Biden's cognitive decline have enjoyed pride of place on the latter.

Trump is a danger to the country, to democracy, and to the stability of the world. (This statement would have seemed like out-there hyperbole four years ago, but, well, please feel free to take a look back at what has happened since.) Despite this, and despite commentary from pollsters and business executives, it's not at all a given that he will lose the election.

If he does win another four years, the tech industry will not be blameless. Our focus on engagement over community, and our promotion of targeted advertising over contextual ads and other business models, has paved the way for this new kind of authoritarianism. Microtargeting of political messages on social media is theoretically simply a new frontier in political messaging; in reality it has allowed disinformation to be disseminated at scale. The irony is that this kind of behavioral advertising isn't even that lucrative for most businesses; the harms vastly outweigh the benefits.

This is not a rhetorical discussion. We have concentration camps on our borders, an uptick in hate crimes, and a prevalence of xenophobic, nationalist, and anti-science policies. The climate crisis is being ignored even as our country burns. And we are all responsible.

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So much for housing equality

While the pandemic certainly accelerated it, the housing crisis in America has been, in large part, the result of interest rates being held at zero for years.

I'm far from an economist, but here's my attempt to explain the process:

Low interest rates encourage speculation. It's essentially Santa Claus for investors: loans become incredibly cheap, so they have more net cashflow to deploy on riskier investments in order to pursue higher returns.

They have a similar effect on the stock market: deliberate changes to interest rates, rather than any kind of natural effect, are one of the main reasons the market has risen steadily for the last few decades. Of course, this stock market performance mostly benefits wealthier people, who then have more capital to deploy on riskier investments.

Finally, it's worth mentioning that low interest rates drive higher inflation, reducing the value of the dollar and therefore the real value of the national debt.

In this environment of increased speculation, investors put more money into housing, and prices are driven up. This is great news for people who already own their own home, who also feel the Santa Claus effect. They receive enormous cash windfalls when they sell their homes, and they can get those low-interest loans using their inflated home values as collateral. But it's an absolute disaster for everyone else.

As home prices are driven up, it becomes harder and harder for people who aren't already on the ladder to buy in. This is more pronounced in some communities than others: historical racial disparities mean that people of color are much less likely to own their own home and see the benefit of this appreciation. Across ethnicities, most younger generations can't afford to buy a home, and those that do generally get help from parents already on the property ladder.

As more people rent, multi-family homes become more valuable investments, which encourages more speculation, and creates more value for people who already have wealth. And so the cycle continues.

Unfortunately, Bloomberg suggests that the interest rate may again be held at zero for five or more years. If this happens, we can expect home prices to continue to rise, and this raging inequality to deepen.

This will also have a profound (and deserved) effect on cities like San Francisco. In a world where remote working is not just accepted but required, and millennial workers can't afford to buy homes in these regions, they're going to find their way to more affordable markets very quickly. People on my team have asked me about the possibility of leaving the San Francisco area, and I'm sure this is a story that's rapidly repeating across the industry. It's impossible to drive through a residential area in San Francisco and not see multiple U-Haul trucks. The historic exodus will continue.

I've got skin in this game. I'm 41 years old and don't own my home. It's beyond time that I had a place of my own - but the Bay Area is looking like a worse and worse place to settle. I want to live in a diverse, progressive community where people across multiple industries and lifestyles can afford to live. That's going to be somewhere much cheaper.

I had hoped that we'd see some housing price depreciation, but it looks like policies will go the other way, regardless of who is the President next year. We've all got to prepare accordingly.

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Expanding the definition of accredited investors

In the US, you normally have to be an accredited investor to invest in private companies like startups. In practice, this has meant that you've needed to earn $200K a year for the last two years running, or have a net worth of at least a million dollars excluding the value of your home. It's not quite as simple as this: some crowdfunding has been allowed for a while, and if a startup is raising under a million dollars, it could include non-accredited investors under some circumstances. Nonetheless, the effective rule has been: only rich people can buy into startups.

The SEC announced an expansion to that definition today. As an alternative to being rich, you can also be considered to be accredited if you've achieved Series 7, 65, or 82 certification. These exam-based certifications respectively qualify you to sell securities, provide general investment advice, or transact securities on behalf of clients.

Taking a Series 65 exam costs $175. It wouldn't surprise me if investment platforms started subsidizing that price in order to make it easier for individuals to invest in startups, making back the total from a cut in investment proceeds.

Of course, investing in startups is eye-wateringly risky, and nobody should ever invest more money than they can comfortably lose. Nonetheless, for many investors from less high net worth backgrounds, the barrier to getting into the market has been lowered. Particularly for women founders and founders from communities of color, this may be a good thing. (Increased speculation, on the other hand, may not be.)

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Doing no harm

I used to have a simple ethical stance that influenced my career choices: I wouldn't work for a defense or arms company, and I wouldn't work for a bank.

In both cases, the idea was that I didn't want my work to result in someone's death. For defense or weapons, the connection to death is obvious. For banks, my argument was that traditional banking institutions work in a predatory way that actively harms people in poverty, worsening their situation at best, and exploiting it at worst.

While I stand by both lines, this stance is a little too simple. What about challenger banks, for example? Particularly those which seek to upend the status quo and provide real help for people who need it? What about other technology companies that provide essential technology platforms that are used to profile immigrants or activists? What about companies that further - or simply choose to ignore - gaping racial disparities?

My computer science degree taught me many things. I learned how to diagram finite state automata like nobody's business; I've got a pretty good handle on how to analyze the cost effectiveness of an algorithm; I got my head around Prolog, C, Java, and XSLT. While I believe we learned about ethical considerations around artificial intelligence - the trolley problem, for example - I don't recall being taught about the ethics of our own actions.

Over the last few years, it's become a more accepted idea that software is the reflection of the people who build it: engineering, product, and business decisions are all made by humans who use their own value systems and understanding of their ethical context. Omidyar Network's Ethical OS is one response to this challenge, allowing organizations to make better decisions as they build products. The Center for Humane Technology has, to its credit, also been refining its approach to advocating for ethics, having launched amidst some deserved criticism. These endeavors, as well as the work of inclusion-minded organizations like Code2040, Women Who Code, Techqueria, Trans*H4ck and others, represent a great deal of progress. Of course, there's significantly more progress that still needs to be made.

But there are relatively few resources centered around making ethical decisions as an individual. How might you choose your next job in an ethical way? What kind of work should an engineer - or a product manager, designer, marketer, etc - feel comfortable doing? What are the codes of ethics we should live by and look for among our peers?

Ethics is, of course, a widespread area of study, and there are plenty of endeavors outside of tech to figure out how to apply them. Santa Clara University's Markkula Center for Applied Ethics hosts a framework for considering ethical decisions that is probably a good starting point. But I've found very little that dives specifically into the ethical challenges for individuals posed by building software on the internet. Not only do you need a framework for asking the right questions, which the Markkula Center's work helps provide, but you need to have the insight and knowledge to truly understand the implications of your work.

A few years ago, Chelsea Manning attended the New York demo day for Matter, the values-based accelerator where I was Director of Investments. She was on the board for Rewire, a startup that was attempting to build an easy-to-use encrypted email solution for journalists and activists. We had worked hard to select teams that we believed had the potential to make the world more informed, inclusive, and empathetic. Chelsea is very smart indeed, and doesn't hold her opinions back; I was eager to get her feedback on the teams.

It was a shock to me when she explained which technologies could be used for surveillance, which could be used for weapons, and so on. The teams were absolutely not building technology for those use cases, but at the hands of the wrong investors or acquirers, they could be used to cause harm. She was right. While we had invested in some genuinely incredible people, I realized I hadn't done enough to discuss the implications of the work the teams were doing and ensure that it was impossible for them to cause harm in the wrong hands. Intention is not enough. I consider this to be one of the most important conversations of my life.

A similar conversation might be enlightening for engineers who build facial recognition software that is used by ICE to scan DMV records to build a corpus of data that can be used to track immigrants. Or those who build modern payday loans that plunge low income people into debt traps. Or machine learning algorithms that predict "high risk renters", locking in historic racial disparities. Or engineers who find themselves agreeing with James Damore's outrageous Google memo. And we need to be having these conversations more openly, so that we can improve understanding and share knowledge and insights that will help everyone in the industry make better decisions.

Ethical challenges are subjective and non-deterministic, and it's difficult to build a hard and fast framework that encompasses them - which is a hard pill to swallow for engineers, who are used to living in a deterministic universe built out of discrete logic and testable outcomes. My "don't build weapons, don't work for a bank" rules simply don't cut it. It's tempting to reduce my stance to a pat motto like "do no harm", but like its obvious cousin "do no evil", too much wiggle room is left for work that could have less than positive implications.

There's no alternative to assessing each opportunity on its own terms and asking the right ethical questions, although we can help each other by making those assessments public and learning from each other. We need to be doing that for everything we assess, from job opportunities to business models to technology architectures. Technology is not amoral; neither is business. And we all have a responsibility to do the right thing.

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Open source tools for activists

We're in the mist of what may be the largest civil rights movement in US history. In Belarus, inspiring protests are bringing down the authoritarian Aleksandr Lukashenko. Around the world, authoritarians and nationalists are being met with a rise in democratic political protests.

The US government has sometimes not lived up to its declared values in the face of protests. From COINTELPRO to the PRISM revelations, it is clear that it has often treated political protest as a threat, and turned to surveillance and infiltration in order to undermine it. A Nixon administration official admitted that the war on drugs was started to undermine the antiwar and civil rights movements.

We are, unfortunately, not as democratic as we might hope to be. And the situation is unlikely to have improved in the current era. In a world where it's not a given that the President will step down if he loses the election, domestic activists need a toolbox at their disposal that will keep them safe as they exercise their Constitutional rights. Around the world, activists fighting for equality and democracy need the same.

Unfortunately, the Bridgefy app that was widely used in the Hong Kong protests has been shown to be a privacy nightmare: easy to take down, compromise, and deanonymize. Choosing the wrong tool can have consequences. So what's safe?

Open source software allows anyone to view and share the source code. It can be audited by anyone who wants to verify that it is seucre and fit for purpose. The result is applications that are more trustworthy.

Here are a few auditable, open source tools that I believe activists can rely on.

Signal

Easy to use and end-to-end encrypted, Signal is recommended by both Edward Snowden and security guru Bruce Schneier. It behaves like a slick instant messaging app you might download from Google or Facebook, but you know your messages are end-to-end encrypted.

I use Signal every day to communicate with people all over the world. It just works.

It's worth saying that while the Signal protocol is also used to secure WhatsApp messages, it is technically possible for messages saved on that app to be shared with Facebook, its corporate parent. They can also be technically shared with governments and law enforcement.

Element

While Signal is best at one-to-one communication, Element is a bit like an open source, end-to-end encrypted Slack. Based on the decentralized Matrix network, which can theoretically support an infinite number of different apps, it combines a commercial quality user experience with fully open source code, a decentralized back-end, and end-to-end encryption.

Like Slack, it can be extended using bots and integrations. For example, an upload to a  SecureDrop endpoint could notify an Element channel (or a channel on any other Matrix-powered app). In the same way Slack can be turned into a notification center for commerical teams, Element or Matrix can be used to be an activist group's control center. And it runs behind Tor.

SecureDrop

Created by Aaron Swartz and currently managed by the Freedom of the Press Foundation, SecureDrop allows any organization to securely and anonymously accept documents.

Organizations like The New York Times, the anti-corruption NGO Global Witness, and the Center for Public Integrity run SecureDrop instances on their own infrastructure to maintain the safety and anonymity of whistleblowers. Any organization can do the same.

IPFS

The InterPlanetary File System is a censorship-resistant way to publish content on the internet without having to rely on a central provider. When used with the Tor Browser, it's anonymous, too.

IPFS's distributed architecture allows content to be published without easily being removed. Content is hosted by other IPFS users. Unlike the web, there's no central DNS registry, so domains can't be pulled down. And content at one IPFS location can easily be forked and copied to another.

A growing number of end-user IPFS apps are available.

Tor Browser

Tor is the most secure way to browse the web. It blocks trackers and prevents browser fingerprinting: the process by which tracking networks can identify you by your browser configuration alone, whether you have cookies enabled or not.

Most importantly, though, it uses the Tor network, which is designed to anonymize your internet traffic. (TOR stands for The Onion Router, and its anonymous architecture is built in layers, like an onion.) There are lots of sites that only exist on the network, and these "dark web" nodes aren't as rife with criminality as reports suggest. DuckDuckGo operates a Tor node; so does everything from Medium to Facebook. In every case, it's to establish greater security for users around the world.

Tor allowed protesters in the Arab Spring to escape censorship or retaliation, and is used to bypass China's Great Firewall. It can do the same for today's protesters. Chrome and Firefox users in free countries can download the Snowflake plugin to help host layers of the Tor network without implicating yourself.

Bitmask

Bitmask is a cross-platform VPN built specifically for activists. Most people use a VPN to create a secure connection to protected infrastructure: for example, to access production servers. Some commercial VPNs are designed to allow people to access streaming services in other countries. In both cases, anti-surveillance isn't the goal; they tend to have centralized architectures where traffic travels through servers monitored and controlled by a single company.

Conversely, Bitmask gives you access to multiple networks designed to circumvent surveillance and network monitoring. Its parent, the LEAP Encryption Access Project, wants to provide high quality encryption to everyone. (The Trump administration has considered banning end-to-end encryption.)

What else?

This list is a starting point: I'd love to hear about other software you think should be included. If you're aware of an open source, easy to use, cross-device encrypted email solution, I would particularly like to know - mostly so I can switch to it immediately.

 

Photo by Teemu Paananen on Unsplash

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Another day in Hellsville

I've decided to take a short hiatus from social media - which, really, is a hiatus from learning about the world in staccato, where each dopamine hit brings a payload of horror. I want to be informed, but I want to be informed on my schedule.

I'm writing this update from Santa Rosa, which sits nestled between two raging fires. The smoke hangs thickly in the air, turning the sky red. This year seems to ratchet up month by month, the pressure slowly increasing, as if to dare us to cry that we've had enough.

Here is what my day in the pandemic looked like:

I brought an air purifier to an elderly friend in Berkeley. Then I brought a second air purifier to my sister in Richmond, who is disabled with chronic pain and spends most of her day in bed. I drove myself through the orange haze to be with my parents. My mother is weaker than she's probably ever been. She can barely walk. I made dinner for them both, and washed up, and gave her a ginger hug in bed and told her I hoped tomorrow would be a better day.

It's a lot.

I'm finding it really difficult to work on extracurricular coding in this context, so I've given up. Known is chugging along without me, which is lovely to see, and it turns out that my Life on the Ground questions don't need a software platform to empower people to share their stories. I work with code and software in my day job, and that turns out to be more than enough.

Instead, I'm writing a book. Finally. It's a pandemic cliché, I'm fully aware of it, but it's also something I've been called towards for decades. I've decided to approach it with the seriousness I would any software project: I'm learning new skills and researching the best approaches. It's not a whim - but it's also liberating to work on something that doesn't need to be a business. More than anything, it's something that's mine: an escape, a place to channel all the things I'm feeling, and something to work on that doesn't need to be about productivity. It can just be. Not a venture novel; a lifestyle novel.

There are silver linings to this pandemic. Remote work means I can support my parents without having to consider the impact on my job. I've found the mental and actual space to write. Not going into an office means I haven't been eating trash from the neighborhood for lunch, and I've been able to use some of the extra time to exercise. I'm healthier than I've been in years.

I just wish we weren't in the midst of an epidemic, and that California wasn't on fire, and that we had a compassionate government, and that police weren't murdering Black people, and that my mother wasn't dying.

Some of these things will change. The epidemic will end. The fires will be put out, and we will eventually enact laws to deal with the climate crisis. The government will leave office, and potentially go to jail. The police will be defunded and remade.

As for the last thing on the list? All I can do is be here, do my best, try and remember to take care of myself, and hope.

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Mozilla must survive

Firefox matters. The other major browsers are all subject to a larger corporation's business interests: Safari is built in the context of the App Store, Chrome must support Google's ad targeting business, and Edge fills a gap in the Windows ecosystem. But Firefox is here to fight for the users: it supports web standards and user privacy as public goods in their own right.

It also happens to be the best browser. It's the one I choose to make my default at home and at work, not for ideological reasons, but because it works the way I want it to. It's fast, private, functional, and more resource efficient.

Even if it wasn't, its existence would be important. In the same way that it's harmful for most people to get their news from Facebook, giving that corporation undue power over the flow of information that informs voters and underpins democratic society, it's dangerous for most of us to access the web through Chrome. In a world where so much of our lives are threaded through the web (particularly during the pandemic), giving one corporation control over the way the web works hands them the same kind of undue power.

And, of course, it's open source. Firefox is built in the open, using a community-driven approach. That alone makes it unique among the big browsers.

Mozilla is one of the few unabashed forces for good in the tech industry, which is why the news that it had laid off a quarter of its workforce hit me hard. It deserves our support.

But these two things can be true at once: Firefox is an important force for good, and it's a squandered opportunity that has not shown the way on the web as often as it should have. In service to Mozilla's desire to provide it for free - perhaps remembering the paid-for Netscape's loss to Microsoft's free Internet Explorer long ago - it has been funded by a small handful of default search engine agreements. There has been no revenue innovation; very little feature innovation that would rock the boat of those lucrative agreements.

It seems odd for a privacy-aligned, community-driven web browser to be largely funded by targeted advertising. It's also a textbook business risk: all Google needs to do is withdraw its check, and Firefox is toast. Something more diversified and reliable is clearly needed.

Mozilla's acquisition of Pocket was a foot in the door for subscription revenue models. Its new privacy-orientated VPN -  sadly not available on macOS yet - is an expansion of that strategy. But it's been executed far from perfectly, and an unanticipated revenue gap was the declared reason for Mozilla's first layoff this year, back in January.

I make a donation to the Mozilla Foundation every month, but I don't pay for Pocket (which I use every day) or the VPN product (which I can't use yet). I suspect many users are like me: we deeply appreciate Mozilla's work, but we're not that excited about the subscription products. Mozilla has done a bad job at targeting us: I'm not sure why it hasn't been possible to become a patron from within Firefox, or to pay an all-in Mozilla Subscription analogous to the rumored Apple One, but I would have jumped on those chances.

Over the last few years, the Guardian has broken even because of reader patronage. Unlike a paywalled site, where only subscribers could access content, readers like me pay to allow everyone to access its journalism. We do it because we find its existence valuable. Wikipedia is another organization that makes a patronage model work. Mozilla occupies a similar place in the world: a socially-positive organization with a minority of users who are affluent enough to pay for the rest, and will do so because they believe it's the right thing to do. There hasn't been a unified strategy to pursue this, but there should be.

There's no need to create a bazillion new revenue-generating products. A VPN is great, but there are lots of VPNs to choose from; a reading app is fine, but there are loads. There is only one community-driven vendor of privacy-preserving internet tools with a focus on keeping their users safe. Mozilla needs to focus on what it does best and do better at letting its community support it. We understand its importance, and we're here for it.

You should install Firefox today.

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The end is in sight. But we've got to work for it

I've been worrying a lot about the United States Postal Service. This week we've seen sorting machines removed from post offices; post boxes removed from Democratic-leaning areas of Republican-run states; and the President of the United States openly admit he wants to defund the service in order to put postal voting in jeopardy. All this in the middle of a pandemic, when the Democratic base is more likely to be worried (for very good reasons) about going to a polling place to vote.

I had a conversation the other day with a conservative who openly told me that democracy needed to be replaced. I don't know how many conversations like this are happening behind the scenes, away from other peoples' eyes, but I found it alarming to the core. It's not just that democracy is the declared defining value of this country, although it is; it's that we're so far past being able to find any kind of consensus that the conversation is turning away from it. The President himself isn't particularly subtle about his predilections. I have no doubt that there is a solid contingent of conservatives who would prefer to do away with democracy itself than allow Trump to be a one-term President, and I'm certain that Trump is among their number.

Perhaps - hopefully - this conversation was an outlier. The fact remains that our primary means for voting this November is being dismantled with very little outcry. The President's demonstrably false claims about mail voter fraud have been largely unchallenged. And in a year that saw unmarked federal officers under illegally-appointed leadership wreak unchecked havoc on civil rights protests, not to mention the deadly mishandling of the nation's Covid-19 outbreak, it's more important that citizens have their votes counted than ever.

What can we do?

First, if you're a citizen, you need to make sure you're registered to vote. Even if you think you are, it's worth checking, and it's worth doing the same for your loved ones.

Second, call your representative. Let them know that saving the post office is a priority for you. The American Postal Workers Union has a great resource.

Third, and most importantly: vote. Vote your conscience, vote your ideals, but preferably, vote out this anti-democratic, fascist administration.

Fourth, be public about where you stand. Declare what you stand for. This year is not a good time for silence.

For the record, here's what I stand for:

I stand for socialized healthcare, free education, radical criminal justice reform, defunding the police, establishing a strong social safety net, bringing mass shootings to an end, solving the climate crisis, a democratic foreign policy, and a global, cosmopolitan, educated society where anyone can live well regardless of their background, ethnicity, orientation, or religion. A world where poverty is not a death sentence and everyone has the potential to do well - but nobody does badly. An end to the exploitation of the super-poor, and therefore the existence of the super-rich.

I stand for equal rights and opportunities for all, a guiding light based on compassion rather than capitalism, and an understanding that America is just one country on a very big planet.

I stand against concentration camps, border walls, unmarked federal forces curtailing the freedom to protest, theocracy,  police brutality, American exceptionalism, traditional gender roles and "traditional values", corruption, racism, homophobia, sexism, capital punishment, privatized infrastructure, mass incarceration, and anti-intellectualism. The garbage culture of the current administration.

We're not going to get to where we need to be overnight. But of the choices available to us, only one will get us closer.

It's past time to turn around and start heading in the right direction.

I believe we can get there. I really do.

But we've got to work for it.

 

Photo by Tiffany Tertipes on Unsplash

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On writing

As a kid, when I thought about the future, becoming a software developer was not what immediately came to mind. I loved technology - I learned to write in BASIC at the same time as English - but it was always at its best when it was in service of a story. I wrote small text adventure games and built simple animations.

Those were the programs that captured my imagination, too: LucasArts adventure games like The Secret of Monkey Island and adventures like Infocom's The Hitchhiker's Guide to the Galaxy, which Douglas Adams himself had helped write. They were stories, first and foremost, which happened to be enabled by technology.

I wanted to be a writer.

I still do.

The pandemic has led to many changes in my life. I spend most of my time in Santa Rosa, working remotely as the Head of Engineering for ForUsAll during the day and helping to care for my mother when I'm not behind my laptop. In some ways, I consider myself perversely lucky: her decline has coincided with a time that I'm able to work from anywhere. The hit to my personal life aside, it's worked out pretty well.

But I need something else - something that's mine, beyond the demands of my job and caring for my family. I've decided to give myself the gift of making space for my first love. I won't say exactly what I'm working on (I don't want to jinx it), but I've spent the summer taking classes and workshops on improving my plot and character skills. My aim is to have a first draft written by the end of November - and who knows what will happen after that.

It's been interesting to juxtapose the needs of plot and character with the product work I do every day. While the former is built from imagination, and the latter from research, they're oddly similar skills. Every product can be described in the framework of a three act structure; every target user has internal and external motivations that form the basis of a compelling solution.

But that's not why I'm turning my attention to writing. I'm doing it because telling stories is something I find joy in. It's not to make a living or to improve my day job. It's not even because I think I'll be good at it (because, to be absolutely honest, I don't know).

It's none of those things. It's simply because I want to - and that's more than enough. It's something I can control, that allows me to be meditative and creative, that nobody can touch. And right now in particular, that couldn't be more valuable to me.

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I need two minutes of your time

I'm trying something new. At this point I've got hundreds of people signed up to receive these posts via my mailing list, in addition to folks who are subscribed via various feed readers or on social media. This is a little bit too close to a braodcast strategy for my liking: the internet is, after all, a conversation.

I'll be working to add more community on this site over the next few months. But for now, I'd love to start by asking you a few questions to help direct my focus and attention.

This reader survey will only take a minute or two of your time, and it helps me a great deal. Feedback is always a gift, and I would really appreciate hearing from you. Thank you!

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You gotta build

Every so often, I'm asked to look over a startup pitch deck. I'm no longer investing, but if I have bandwidth and I think the elevator pitch is interesting, I'm happy to provide advice.

The team slide is, of course, the most important part of any pitch, because the people in your team are the most important part of any startup. Lately, I've seen the same problem again and again.

Here's a lesson I learned a long time ago, the hard way: in a startup, everyone has to bring something important to the table that meaningfully pushes the organization forward. The people who just want to tell people what to do, or who are there because having a startup is cool, add burn, slow you down, and reduce your chances for success.

That might sound like obvious advice, but over the years, I've encountered a lot of people who want to play-act working on a startup. They performatively hustle and talk the talk, looking and sounding the part, but when the rubber meets the road, they fall flat. They have the political and interpersonal skills, but they can't build.

Having an idea is not bringing to the table; neither is running a meeting; nor is strategy alone. You've got to make and build, bringing all of your skills and creativity together to actually create something from more or less nothing. Crafting a concrete experience is bringing something to the table. Building a process to repeatably sell is bringing something to the table. Writing and maintaining code is bringing something to the table. Telling other people what to do is not. And you've got to make sure those dynamics, that bias towards action and focus on execution, is a core part of your company culture and how you think about running the business.

It can get nasty. Sometimes, I've even seen non-builders actively try and subjugate the makers in an organization in order to cover for their own shortcomings. In larger companies, organizational politics are an inevitable if uncomfortable part of life, but these kinds of games can kill a startup very quickly. (65% of startups fail because of preventable human dynamics.) Founders need to watch for the politicians and the talkers, and optimize for the people who are not just willing and able to get their hands dirty, but willing and able to make that their entire job.

One of the most common mistakes I've seen in people who move from larger organizations to found startups is to build an organization out of people managers, and then outsource the making part. In effect, the blood and sweat and DNA of your service gets outsourced, while the only people in the office are talkers. It's absurd, and it belies a dismissive attitude towards building things that is orthogonal to success. At one startup I met, someone referred to the engineering team as "the back-room guys". Who would want to join that team?

If your team isn't able to make meaningful progress without outsourcing its work, it's the wrong team. That might not be true when you have a larger corporation's resources at your disposal - although I'm not convinced that it's not - but it's certainly true when you need to build something at speed.

Here's how it came out in the people slide of one deck I recently read. The entire founding team had MBAs and high-level management backgrounds, with no other applicable skills. (The best way to list those is describe what you've built in the past.) Inevitably, the team slide also proudly declared which schools they had graduated from. It couldn't be a bigger red flag: there was nothing to say they could actually build the startup they were proposing. Nobody had ever designed a user experience or written a line of code. To reiterate, it's not alone. This was far from the first startup I've seen - or the hundredth - that had the same problem.

The bottom line is: if you can't say definitively why you're the right team to build (not ideate, not strategize, not pitch, but build) this startup, then you need to stop kidding yourself and find something else to do. It's harsh advice, but in an environment where entrepreneurs are the new rock stars, a lot of people seem to want to cut corners and get famous (such as it is) without putting in the work. The truth is, there are no corners to be cut, and a startup made of people managers will inevitably fail. There is no alternative to building.

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Reading, watching, playing, using: July 2020

This is my monthly roundup of the tech and media I consumed and found interesting. Here's my list for July.

A few people have asked about my process. I save my interesting links into Pocket, which is integrated into Firefox, my browser of choice. (I trust Mozilla to look after me more than any other browser manufacturer.) And then on the first day of the next month, I go back and re-examine everything I've saved.

If you're receiving this post via my email list, I use Mailchimp to gather the latest content from my blog's RSS feed and send an email at 10am. This morning I reset the timer to noon so that I could get the post out today. I'll return the setting to 10am once it's out.

By the way, I never use affiliate links. This post isn't trying to sell you anything - but let me know if it's useful, or if there are ways it could be more so.

Hardware

Apple Watch 5. I've been resisting quantifying myself, and my series 3 has been broken for a long time. But we're entering the fifth month of quarantine, and I wanted to make sure I was getting the exercise I needed. The series 5 is a nice improvement - it feels a great deal more responsive - and both the VO2 max and ECG functions are really good.

Withings Thermo. Because temperature is an indicator for covid-19, measuring it early and often, and seeing the trend (which is flat for me) is useful. I'm pretty bought into the Withings universe at this point, with the blood pressure monitor and the Body+ smart scale. They're well-built, the app that links them all is equally good, and I like that they're multi-user.

Apps

Libro.fm. I've never really been into audiobooks, but I recently changed over to listen to them when I drive and work out. Podcasts have been less enticing to me recently. Unlike Audible's parent company, Libro.fm doesn't sell technology to ICE to power deportations, and it gives a portion of sales to your local independent bookstore.

Nedl. I invested in Ayinde Alayoke and his team as part of Matter. The app they've created is really cool: a way to broadcast and search the content of live, real-time audio all over the world. He's raising a new round via Wefunder, and I was proud to join.

Books

The City in the Middle of the Night, by Charlie Jane Anders. Nominated for this year's Hugo awards, I was invigorated by this exploration of belonging, identity, and what it means to be human. Clearly informed by our present moment, it's an argument for something better than the divisiveness and greed we find ourselves subject to.

On Earth We're Briefly Gorgeous, by Ocean Vuong. Vuong's words seem to have a pulse of their own. Sad but occasionally hilarious, I recognized aspects of the immigrant struggle, and of being caught between two parallel universes (figuratively; unlike the previous book, this is not science fiction). Vuong is a poet, and that rhythm and sense of beauty shines here.

So You Want to Talk about Race, by Ijeoma Oluo. Ijeoma was the Editor at Large at The Establishment, a publication for writers marginalized by mainstream media that I was proud to support at Matter. It's taken me a long time to get to her book, which deserves its popularity. It weaves her own story with important anti-racist ideas, and I think it would make a great primer for people who are new to them, as well as an important reminder that we need to do the work for the rest of us.

Streaming

Palm Springs. Yeah, it's kind of dumb, but this 21st century Groundhog Day is also smarter than you think. I'm not sure I laughed out loud, but I had fun watching it. (Hulu.)

The Dog House: UK. All the niceness that made The Great British Bake-Off compelling viewing, directed into a show about adopting shelter dogs. It's the least demanding show you'll ever watch, and maybe also the cutest. I needed it this month. (HBO Max.)

The Act. Beautifully acted by an absolutely incredible cast (in particular, it makes Joey King seem woefully underused in everything else she's ever been in). A harrowing true story. (Hulu.)

Notable Articles

Black Lives Matter

What I Learned as a Young Black Political Speaker in Liberal White Austin. "What I fear that white Democrats do not understand is that Black Americans have no interest in playing team games if they do not see themselves alive on either team. Democrats offer minor reforms and change street names to Black Lives Matter Avenue. Many of them paternalistically say actions like defunding the police are unrealistic. But if I die in the best world that you can imagine, then there’s a problem with your imagination."

Wrongfully Accused by an Algorithm. "Mr. Williams knew that he had not committed the crime in question. What he could not have known, as he sat in the interrogation room, is that his case may be the first known account of an American being wrongfully arrested based on a flawed match from a facial recognition algorithm, according to experts on technology and the law."

What the police really believe. "Inside the distinctive, largely unknown ideology of American policing — and how it justifies racist violence."

GOP senator introduces bill to stop federal funding for schools teaching ‘1619 Project’. "Republican Sen. Tom Cotton introduced a piece of legislation on Thursday that will prohibit the use of federal funds to teach the award-winning New York Times piece The 1619 Project in K-12 schools." Imagine being this racist, or being represented by someone this racist.

McClatchy journalists absolutely can show support for Black lives. I'm glad this was cleared up, but it seems a bit silly that it was ever a question. Support for human rights is not and should not be a political issue.

Breonna Taylor Is On The Cover Of O Magazine — The First One Ever Without Oprah. Arrest the cops who murdered her.

Trump's America

Lest We Forget the Horrors: A Catalog of Trump’s Worst Cruelties, Collusions, Corruptions, and Crimes. "This election year, amid a harrowing global health, civil rights, humanitarian, and economic crisis, we know it’s never been more critical to note these horrors, to remember them, and to do all in our power to reverse them. This list will be updated between now and the November 2020 Presidential election."

Minimum wage workers cannot afford rent in any U.S. state. "Full-time minimum wage workers cannot afford a two-bedroom rental anywhere in the U.S. and cannot afford a one-bedroom rental in 95% of U.S. counties, according to the National Low Income Housing Coalition’s annual “Out of Reach” report." (Here's that report.)

Homeland Security fears widespread mask-wearing will break facial recognition software. Allow me to play my tiny violin.

Is this the beginning of Trump's Dirty War? "As if on cue, John Yoo, the legal architect of George W. Bush’s torture regime, has emerged as one of Trump’s newest advisors, helping craft legal-sounding justifications for Trump to expand his powers to dictatorial proportions." A genuinely terrifying comparison of Trump's recent actions to historical events in Argentina and elsewhere.

Anti-fascists linked to zero murders in the US in 25 years. Right-wing extremists, not so much. As many people have said, the difference is: right-wing activists want people to die, while left-wing activists want people to have healthcare.

“Defendant Shall Not Attend Protests”: In Portland, Getting Out of Jail Requires Relinquishing Constitutional Rights. "A dozen protesters facing federal charges are barred from going to “public gatherings” as a condition of release from jail — a tactic one expert described as “sort of hilariously unconstitutional.”" But not ha ha hilarious.

Esper requires training that refers to protesters, journalists as 'adversaries'. "A mandatory Pentagon training course newly sent to the entire force and aimed at preventing leaks refers to protesters and journalists as "adversaries" in a fictional scenario designed to teach Defense Department personnel how to better protect sensitive information."

Dismantle the Department of Homeland Security. By Richard Clarke! Let's not allow the people who were involved in George W Bush's administration absolve themselves of the war crimes they committed, but nonetheless, this is a remarkable editorial.

Culture and Society

Carl Reiner, Perfect. A completely lovely remembrance of Carl Reiner by Steve Martin.

It’s time for business journalism to break with its conservative past. Yes, please.

Magical Girls as Metaphor: Why coded queer narratives still have value. "From unhealthy power dynamics, such as student-teacher relationships; to biphobia, transphobia, body shaming and white beauty standards; to an over-saturation of tragic endings, “forbidden love” and coming-out narratives; I couldn’t really see myself in any of that. But as a young queer pre-teen, I did see myself and what I wanted to be in anime. Not often in yuri, surprisingly, but in magical girl anime and in idol anime."

Why Children of Men haunts the present moment. A beautifully bleak exploration of one of the best films ever made.

Q&A: The Fearless High School Newspaper Editor Covering Portland Protests. This is so incredibly cool and gives me hope for the future. "I found out that my dad has been tear gassed before, because when we were tear gassed he was like, “This is the worst tear gas I’ve ever felt.”"

When Did Recipe Writing Get So...Whitewashed? "Last year when my book was coming out, I had to take a stand against italicizing non-English words. It's a way that Western publications literally "other" non-white foods: they make them look different. But why can't dal and jollof rice and macaroni and cheese all exist in the same font style?"

Tech

Pivot to People: It’s Time to Build the New Economy. "Today’s calls for ethical, humane, responsible, regulated and beneficial technology, compounded with venture capital’s virtue signaling in solidarity with Black lives, brings us to a critical crossroads for corporate America." I really hope this is the future of the tech industry.

Spies, Lies, and Stonewalling: What It’s Like to Report on Facebook. "The company seems to be pretty comfortable with obfuscating the truth, and that’s why people don’t trust Facebook anymore."

Experimental evidence of massive-scale emotional contagion through social networks. "We show, via a massive (N = 689,003) experiment on Facebook, that emotional states can be transferred to others via emotional contagion, leading people to experience the same emotions without their awareness. We provide experimental evidence that emotional contagion occurs without direct interaction between people (exposure to a friend expressing an emotion is sufficient), and in the complete absence of nonverbal cues."

The Adjacent User Theory. "Our success was anchored on what I now call The Adjacent User Theory. The Adjacent Users are aware of a product and possibly tried using the it, but are not able to successfully become an engaged user. This is typically because the current product positioning or experience has too many barriers to adoption for them."

“Hurting People  At Scale”. "As it heads into a US presidential election where its every move will be dissected and analyzed, the social network is facing unprecedented internal dissent as employees worry that the company is wittingly or unwittingly exerting political influence on content decisions related to Trump, and fear that Facebook is undermining democracy."

Regulating technology. I strongly disagree with Benedict Evans on his conclusions - long-time readers will know I'm very pro anti-trust, and buy into Tim Wu's arguments completely - but his argument is worth a read.

Twitter says it's looking at subscription options as ad revenue drops sharply. Ads are dying; payments are likely to supplant them just about everywhere. Medium was far ahead of the curve, as was Julien Genestoux with Unlock.

New Survey Reveals Dramatic Shift in Consumer Attitudes Towards Advertisements In Quarantine. I mean, let's be clear: ads suck, and they always have. In the pandemic, our tolerance for bullshit has gone way down.

HOWTO: Create an Architecture of Participation for your Open Source project. I've created two major open source projects and helped to build a third. This is a really great guide which I'm happy to endorse.

Compassionate action over empathy. On building with compassion instead of empathy. This is an important distinction that I need to internalize more. "I worry that when we fixate on empathy, we stay focused and stuck on whiteness and the guilt that millions are feeling for the first time. It’s one reason I’ll no longer recommend White Fragility. The whole book stays on white feelings without switching to privileged action."

Image "Cloaking" for Personal Privacy. "The SAND Lab at University of Chicago has developed Fawkes, an algorithm and software tool (running locally on your computer) that gives individuals the ability to limit how their own images can be used to track them." Super-smart tech.

Mischief managed. "How MSCHF managed to dominate the internet — with fun!" As I mentioned last month, I'm a fan.

Microsoft Is in Talks to Buy TikTok in U.S. Simultaneously, the President is talking about banning it and not allowing Microsoft to buy it. Apropos of nothing, Facebook is about to come out with a competitor called Reels. I'm sure the ban is completely unrelated.

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Blog Sources, July 2020

A long time ago, I promised to share the blogs I subscribe to. This is that post - in service of an important question. Who else should I be subscribing to? In particular, which underheard voices should I be listening to, on any subject? Do you have a blog? Have I overlooked you? Let me know.

As with my end-of-month roundups, I've made an attempt to sort these sources into categories, but I subscribe to people, not topics. It's highly likely that people use their blogs to write in a way that defies categorization, and those are the kinds of sources I prefer.

As always: I subscribe using NewsBlur, and read using the cross-platform Reeder app. I also read email newsletters in NewsBlur, and I subscribe to many - but that can be the subject of another post.

The Business of Tech

A Smart Bear by Jason Cohen - thoughts on startups and marketing

Andrew Chen - partner at a16z

Anil Dash - CEO of Glitch and old-school blogger

A VC - Fred Wilson, co-founder of Union Square Ventures, writes daily

The Barefoot VC - Jalak Jobanputra, founder of Future\Perfect Ventures

Both Sides of the Table - Mark Suster, Managing Partner at Upfront Ventures

Coding VC - Leo Polovets, coder turned VC

Continuations - Albert Wenger, partner at Union Square Ventures

Crunchbase News - reporting on funding deals multiple times a day; most of them aren't of interest, but sometimes there will be a really useful insight hidden in the news

Dan Gillmor - co-founder of the News Co/Lab

Daring Fireball - John Gruber's prolific, roughly Apple-centric blog

Digidave - Dave Cohn, journalism tech innovator, currently running Advance Digital's Alpha Group

Dries Buytaert - open source pioneer and founder of Drupal; co-founder at Acquia

Benedict Evans - former analyst at a16z; I rarely agree with his societal conclusions, but he's always well thought out and insightful

Feld Thoughts - Brad Feld is co-founder of Foundry Group and TechStars

David Cohen - Managing Partner at Techstars

Hunter Walk - Partner at Homebrew

Kapor Center - one of the most important organizations for making tech more inclusive and impactful

Marco Arment - solo operator of the excellent Overcast; formerly the lead developer at Tumblr and the creator of Instapaper

Marshall Kirkpatrick - former tech journalist (who wrote about my first startup at TechCrunch), now Vice President, Influencer Relations, Analyst Relations, and Competitive Intelligence at Sprinklr

Matt Mullenweg - a founder of WordPress, CEO at Automattic

Lizard Wrangling - Mitchell Baker is Chair of the Mozilla Foundation

Chai Musings - Neeraj Mathur is my former colleague at ForUsAll, and veteran of many of Silicon Valley's iconic institutions

Obvious Startup Advice - Eric Marcoullier is a startup veteran, and this no-nonsense advice blog should be on every founder's list

Pascal Finette - Pascal is a former mentor at Matter; he works at Singularity University, where he's the Chair for Entrepreneurship & Open Innovation

Rands in Repose - Michael Lopp writes about tech leadership and was blogging in the early days

Sam Altman - former head of YC, now the CEO of OpenAI; I often disagree, but understanding Sam's kind of investor mindset is really important

Semil Shah - founder of Haystack Ventures

Signal vs Noise - the canonical corporate blog; this is absolutely how it should be done. Always smart, always insightful

The Slow Hunch - Nick Grossman is a partner at Union Square Ventures

Steve Blank - influential author of the Startup Handbook

Stratechery - I'm a paid subscriber; this is the daily tech analysis blog and newsletter, and the paid updates are absolutely worth the money

This is Going to Be BIG - Charlie O'Donnell is partner at Brooklyn Bridge Ventures

Tomasz Tunguz - VC at Redpoint who often writes about economic history

Doc Searls - author of The Intention Economy, co-founder of Customer Commons, and co-author of the Cluetrain Manifesto

Seth Godin - thought-provoking short pieces around marketing and motivation

The Philosophy of Tech

Amber Case - calm technology, futurism, and the human side of tech design

J. Nathan Matias - founder of the CAT (Citizens And Tech) Lab

… My heart’s in Accra - Ethan Zuckerman is a media scholar and internet activist

Andy Baio - co-founder of XOXO and Upcoming (RIP) who sits at the intersection of tech and culture in the most beautiful way. Don't miss his links blog

Tatania Mac - an indie engineer who often writes about inclusion topics and maintains Devs of Colour

Craphound - Corey Doctorow is an author and tech rights activist

Ruha Benjamin - the author of Race After Technology

Nadia Eghbal - absolutely remarkable tech researcher who wrote a book on the dynamics of open source that I'm looking forward to reading

Idle Words - Maciej Cegłowski is solo operator of Pinboard, and one of the wittiest voices in tech

Jillian C York - Director for International Freedom of Expression at the EFF

Hapgood - Mike Caulfield is an edtech innovator and arguably a whistleblower; always fascinating insights at the intersection of technology and society

Caterina Fake - co-founder of Flickr, among others

reb00ted - Johannes Ernst on tech at the intersection of fairness and sustainability

LibrarianShipwreck - originally about the future of libraries; now about the future of us

Building Tech

Smashing Magazine - in-depth articles specifically about front-end coding

Minor 9th - Simon Pearson's long-running blog about music, coding, and everything else in-between

Amy MacKinnon - web developer and thespian; usually writes about programming

gregorLove - Gregor Morrill's indieweb blog

Evan Prodromou - open source and decentralized social pioneer, now at Wikipedia

Manton Reece - founder of micro.blog

Julia Evans - software developer and tech zine publisher

Amit Gawande - a software developer in Pune, India

A List Apart - a relatively low-volume, high-signal publication about tech, coding, and the tech business

Tom MacWright - entrepreneurial coder who worked on Observable and Mapbox

Coding Horror - Jeff Atwood, co-founder of Stack Overflow, on coding and life

Programming is Terrible - "lessons learned from a life wasted"

Ouvre Boite - Julien Genestoux on decentralization, his adventures in media, and the future of the web

Simon Willison - Simon's a successful entrepreneur, the co-creator of the Django framework, and he's now working on Datasette, a tool for exploring and publishing data

Ryan Barrett - indieweb pioneer and Head of Engineering at Color Genomics

Tantek Çelik - co-founder of the indieweb movement who works on web standards at Mozilla / the W3C, and runner

Tom Morris - coder turned legal scholar

Aaron Parecki - co-founder of the indieweb movement and among the world's most quantified selfs

Throw Out the Manual - Tim Owens on his building and hacking adventures as co-founder of Reclaim Hosting

API Evangelist - Kin Lane on the business, politics, and technology of APIs

Education and Tech

bavatuesdays - Jim Groom is the original edupunk, now the co-founder of Reclaim Hosting

CogDogBlog - Alan Levine is Vice President Community & CTO at the New Media Consortium

Discourses - Doug Belshaw sits at the intersection of open source and education

Hack Education - Audrey Watters is a brilliant writer, truth-teller, and self-proclaimed "ed-tech's Cassandra"; absolutely vital thoughts if you care even a little bit about the future of education

Iterating Toward Openness - David Wiley is the Chief Academic Officer at Lumen Learning and former Shuttleworth Fellow

Laura Ritchie - Professor of Learning and Teaching at the University of Chichester

D'Arcy Norman - Manager of the Learning Technologies group in the Taylor Institute for Teaching and Learning, at the University of Calgary

Geoffrey Gevalt - former journalist and founder of the Young Writers Project

Culture & Society

Live Laugh Blog - Jenn Schiffer, Director of Community at Glitch, writes a really entertaining lifestyle blog

Nick Grant - insightful posts about depression and suicide. Definitely comes with a content warning

Every Day Fiction - daily flash fiction that never fails to improve my life

Daily Science Fiction - a new high-quality science fiction story, daily

Charlie's Diary - Edinburgh-based science fiction writer Charles Stross writes about everything with ascerbic wit and the kind of insight you'd expect from a writer of his stature

The Creative Independent - produced by Kickstarter, this is a publication about making it on your own as a creative person

Making Light - I've been reading since this was Tor editor Teresa Nielsen Hayden's personal blog in 2001, but now it's something bigger - one of the original, beautifully idiosyncratic communities on the internet

Neil Gaiman - the author of Sandman, among many, many other things

sim.show - Sim Salis interviews people from across the intellectual spectrum about life and career - among other things

adrienne maree brown - the inspirational author of Emergent Strategy and Pleasure Activism

Grasping Reality with Both Hands - Brad DeLong is professor of economics at U.C. Berkeley, a research associate of the National Bureau of Economic Research, and served in the Clinton administration

Nieman Lab's What We're Reading - a linklog keeping track of digital media, startups, the web, journalism, strategy, and the state of the world

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Masculinity isn't effectiveness

I almost titled this blog post "dick-swinging isn't leadership".

Toxic masculinity is highly prevalent in business culture. If we accept that one of the primary roles of a manager is to create the conditions for your team to do your best work, it's something that we need to watch out for and put a stop to early. Speaking for myself, it's also exhausting: I'd rather work on a team that is empathetic, compassionate, and collaborative than one that is competitive, unemotional, and aggressive.

It's important to distinguish toxic masculinity from masculinity: I'm not at all saying that men can't be empathetic, compassionate, and collaborative. Those are certainly qualities I try (however imperfectly) to cultivate in myself. I'm also not buying into the malformed idea of gender essentialism, which posits that some qualities are fixed and core to women and men. Nonetheless, a lot of men have been conditioned to believe they need to be stoic and competitive; that dominance is a positive characteristic. The go-to insult of the anti-feminist alt-right is "cuck": a man who is perceived to be weak or servile. It's an idea that hurts men as much as women, and is one of the reasons that men commit suicide 3-4 times more often than women.

Because of historic inequities that may take generations to untangle, men still dominate boardrooms, and we bring our underdeveloped emotional intelligence with us. We talk over women and question their competence (although this is finally beginning to change). Men also tend to underestimate people who bring a more collaborative energy: someone who isn't aggressive, or is even less self-assured or simply an introvert, is likely to have less space to contribute during meetings, and may be regarded less highly overall within the company. Collaboration and creativity suffer.

It compounds when two subscribers to toxic masculinity clash (whether they're conscious or unconscious subscribers doesn't matter). Tempers will rise, recriminations rebound, and voices are raised. It creates a culture where disagreements are frowned upon, or where people who shy away from visceral conflict are less able to contribute.

The solution isn't that people who are more conflict-averse should become more assertive. It certainly isn't that women should become more like men, or that everyone should learn the skills of toxic masculinity. The only path towards creating a collaborative working environment is to respect everyone in the room, intentionally give them equal footing to speak. As Franklin Hu puts it:

It’s the meeting moderator’s job to both create a psychologically safe environment and ensure that participants have an equal opportunity to contribute. Shaping the environment that meetings happen in helps to lower the barrier for people to contribute in meetings by hopefully eliminating entire classes of extrinsic factors that may dissuade individuals.

By creating an inclusive culture, and specifically calling out toxic masculinity when we see it, we can ensure everyone can contribute, build a more highly-functioning team, improve our company's prospects, and have a better time at work.

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